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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1274 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,274 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my new Samsung Galaxy 5s. Had a cheaper model for my Samsung Galaxy 4s and screen still got cracked. This one is much more protective than my last one and offers more peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    nice fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good fit and very good protection for my phone

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great Product to Protect your Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the best products to protect your phone on the market. After a few months however the silicone that surrounds the case begins to stretch and lose shape. After awhile you will have to either get a replacement or buy another one. This version however does seem to last longer than previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great prouct.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect my phone just the way it should. Bought my phone out right as to have no contract and I trust that it is safe in this case if I were to drop it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cool color..fit issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    offers great sound protection and was honored price match..however, the fit is far from pecfect. It coversion the samsung logo on the s5 aND the home bottom fit is far from accurate. It makes it look like an aftermarket otterbox box case. The fit needs improvement. Otherwise the case is fairly slim for its size...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Away grest Protection..not the fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers great sound protection and was honored price match..however, the fit is far from pecfect. It covers the samsung logo on the s5 aND the home bottom fit is far from accurate. It makes it look like an aftermarket otterbox box case. The fit needs improvement. Otherwise the case is fairly slim for its size...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this case and its super durable. Absolutely love otter-boxes phone cases, have always used one. The only downside is that the pink gets dirty really easy but other than that its a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Good choice in a phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a "cute" case for my new S5 phone. It offered no protection whatsoever and the cutouts didn't even come close to lining up. It only took two weeks for me to be on the hunt for a nice case. This case not only protects my new phone but is very easy to handle. It is very comfortable to hold on to. Nice opening when it's time to recharge and the other tabs line up perfectly. In the future, when shopping for a phone case, I will stick with the Otterbox from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phonesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walk to the gym everyday, on these walks i sometimes get caught up with my two kids and phone. i have dropped it multiple times. not a scratch on my actual phone. the case works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lime Green

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is the classic sturdy Otterbox. It does make the fingerprint reader more difficult to use but not impossible. It's a very bright green.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case takes a beating and you can hardly notice damage to the case. There is nothing effecting the phone and I always am able to resell my phones at top dollar when I am done with them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone is well protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is definitely bulky, but I know that it will protect my phone from any drops. For those that have had to replace their phones and pay the insurance, this will give you piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great for the money, it has a built in screen protector which most cases don't. My only problem with it, is the screen protector, when in the sun you cannot see the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is for my daughter and I haven't given it to her yet, but this case looks very sturdy and well-made. I have the same case for my iPhone and I haven't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case for the clumsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for your phone. Durable so it withstands the impacts your phone takes but it's also slim enough to fit I ln your pocket. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the clumsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for your phone. Durable so it withstands the impacts yoir phone takes but it's also slim enough to fit ln your pocket. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for a Samsung Galaxy S5. Protects every inch of the phone. Feel very comfortable with it around any situation, besides water. Black case is very sleek and I like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable/Great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the defender on my last galaxy and loved it. The new version makes the phone nearly bomb proof. I work outside and am very active, this case has proven itself plenty of times already.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Probably the best affordable case you can get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does a good job at protecting the phone from falls and scratches. It is a must have to have a front clear plastic piece for the screen. The outside rubber does tend to stretch over time and becomes more loose.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a pretty good quality product. They guarantee their items and replace if broken, for free. So, I'll never be without protection for my expensive phone. Well worth the purchase for the amount of time I will have it.

    I would recommend this to a friend
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