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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4217 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Case's protection, fit, and ease of use, with many praising its durability and how well it fits the phone. They also appreciate the case's grip and find the price reasonable. However, customers are negative about the screen protector and some find the case bulky and heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 4,217 reviews
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually use the Platinum series but on this one with the side edges I went with the Otterbox. Very easy to put on and take off ( for cleaning) all though it does not seem to gather the dirt under it others do. make handling the phone very easy and can still fit into my pants pocket for carrying around. It also has raised edges on the ends in case it gets dropped on the face to keep it off the surface. Very happy with the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Heavy duty Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent cover for protection of the phone. It is a little thick/bulky for some peoples liking but does the job it's designed to do very well. The only slightly negative comment I have is the instructions on how to put it on the phone leave a lot to be desired, but a little patience and common since overcomes that minor problem. I do not care for the included clip on carrier but that is a personal preference.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Otterbox yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Otterbox for my Galaxy S7 and I LOVE it! It's still in great condition and lives up to it's Otterbox standard. Best protection I could get for my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The best and most convenient phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After breaking my new S7 with a 2 foot fall I was looking for something that would provide durability without the bulk. I had a case and glass screen protector that was supposed to be durable but obviously was not. I had an Otterbox years ago and did not like it because of the bulk. I tried the Otterbox Defender and was sold right away. Great protection and the phone still fits easily into my back pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Perfect for Heavy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband's phone tends to bounce around his work vehicle due to the terrain he has to drive on. This OtterBox is the perfect solution for that. This particular one also came with the holster for clipping on to his jeans or belt. It includes a screen cover, but we learned with our last OtterBox that dirt and dust can still get under that and scratch the screen, so we always install a ZAGG before enclosing in the OtterBox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best way to protect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Defender is always a great way to protect phone. I work on tractor and other farm equipment. and if I drop it it will probably break unless in box.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading to a new phone, I took my old phone out of the otter box case and it looked brand new. After 2 years, not a scratch. Otter box really is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having purchased several gel cases and still ending up with a cracked screen, I decided that it was time for an Otterbox. I have one for work phone and one for my personal (LG G6), and I they get the job done. I do experience a small degree of difficulty when swiping down from the top of this model, but I feel that is due to the size of fingers. Outside of that I have had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Better than I expected!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after losing 2 identical phones from dropping them I finally broke down and bought a case. It took a little getting use to but after I accidentally dropped my phone again it didn't even phase it with this case. Its easy to hold and grasp. The case is well manufactured and very happy I finally stop being stubborn about buying this case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OtterBox for my Galaxy phone works great it's so rough and rugged and it makes me feel secure but having this to protect my very expensive cell phone I should have got this before when I first got my cell phone because I bought just to cover from my phone provider and I dropped my phone in my screen head cracked but I got it repaired and now I have my otter protector to protect my expensive phone and I'm happy with it the only thing that I wish it had was a little kickstand so I can watch my movies on the counter so instead of Leaning that up against something so that I can see it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Defender Series Case for Samsung Galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a rough environment and this case gets the job done. you can't go wrong with this product. If you invest in this it will protect your investment.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Durable Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the OtterBox - Defender Series Case for Samsung Galaxy S7 Cell Phones - Blue, Gray after reading several reviews. So far it has worked as advertised. My major complaint is that it is bulky and not responsive to light touch.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Foolproof Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't begin to say how much I love this case! It was worth the money I spent on it. I have drop my phone a few times, sure... But besides the protection aspect of the case, the fact that it comes with a clip attachment is perfect for people like me who are always on-the-go. The silicone grip feels nice, but also provides a nice overall texture for its design.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case not so good belt clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case keeps my phone safe from damage. The belt clips poses problems as I catch it on everything so I only use the case now. Has this weird clip that locks open when I catch it on something allowing the clip to come lose from my belt.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy otter cell phone cases. This time I got the defender case which I got a great deal on. The belt clip can also be used as a kickstand for you phone if you want to watch something. I haven't dropped my phone yet but it is quad layered and includes a screen protector. You don't have to use the kickstand portion in which case it will be tripled layered. Keeps phone well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    is great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Box for my Samsung S7. Wish I had bought as soon as I bought the phone. The screen on my phone broke and I had to replace it. Would not have happened if I had the Otter Box. I had one for my Samsung S5 and never had anything broken or scratched on the S5. thought I could do without the Otter Box for the S7. boy was wrong. very expensive to replace the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Cute case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really easy to assemble. Very bright colors, I feel safe with my phone in it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough case that does a great job protecting my phone form collisions. It however only take a drop of water on the home button and you have to disassemble the whole case and dry it or touch screen bubbles and wont work

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best In My Opion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otter Box and they have never let me down. Phones stay well protected. Especially with the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Must have for smart phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Love the new color. Protects phone without being to bulky.

    I would recommend this to a friend
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