Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2871 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and good fit of the Defender Series Case. Many appreciate its ease of use and the overall quality, while some find it adds bulk. A few comments focused on the color and weight, with mixed opinions on the included belt clip. The price point also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,871 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection for your valueable item it protects from the weather, kids, fall accidents, pets & all other hazards that are in your home

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits like a glove. There are openings for the charger and output. It seems like this will protect your Samsung S8

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent...the best protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile adds to the look and design.. .buy you won't be disappointed. Great protection and t he quality is su pet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    quality case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual otterbox case is worth the investment. Love the fact that it has saved my screen several times already.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT CASE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'VE HAD OTTO BOX CASES FOR ALL MY RECENT PHONES. BEST CASES OUT THERE. I'VE NEVER HAD DAMAGE TO A PHONE WITH THE CASE.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, not too bulky. It would've been even better if it came with a screen protector but it's still a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    tough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the otter cover on other phones. It definitely is one of the toughest and very good protection for your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not have a phone without one! Everyone has dropped their phone and this product protects you investment

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Love the feel of the case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip on the phone is easy. The one thing I was not happy with was when I pulled the stand out and trypushed it back in, it broke my nail

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used a Otter case on my last phone but the Otter Box Defender seems to offer better protection for my Galaxy S8.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great protection for my phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have a curved phone, this case seems to be made well to protect it. I highly recomend purchasing this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outstanding case as usual from Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone getting out of my vehicle and the case is proven again to be one of the best in protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone a few times and not a scratch and it even works great with my fast charge wireless charger

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otter box is a great cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always chosen Otter Box for my phone protection. This time with my galaxy S8 I was disappointed it didn't include a screen cover, which made me have to spend an additional $24.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Jeff!

      We assure you, causing disappointment with our new screenless approach to the Defender series was not our intention, and we apologize. We deliberately decided to forego the traditional screen protector this time around in order to offer uninterrupted access to the phone’s uniquely curved screen. Our goal is to provide fully functional protection, and we're confident that this unit should keep your Galaxy S8 safe for a long time going forward! If you have any future OtterBox questions, please don't hesitate to call our Otter experts at 1-855-688-7269. They're always glad to provide further assistance!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No breakage when dropped

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have dropped my phone a few times and this case has taken it without any issues on the phone. I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Strong and fits well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits great around my S8. The plastic case is really tight. The rubber has stretched some but still works.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has dropped his phone several times and the OtterBox protected the phone. It installs very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case for Protection you cell device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is always top notch. This case provides plenty of protection but is still sleek in appearance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works fine. The downside is that it is a different size charger but it does come with 1 adapter. Also, the sides of the screen can be difficult to touch - for example the L.

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 3 out of 5 stars

    Not their best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used several O/B cases , I have always used the belt clip at all times. I thought the lack of the screen protector would be a bigger issue but it has not been because of the belt clip I think. I do not think the latch that holds the phone on the clip is as aggressive as in the past. The belt clip or "holster" has dropped the phone with less accidental force. Still probably the best you are going to find for that S8 phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey WarehouseWorker,

      Sorry to hear that your Galaxy S8 Defender isn't quite meeting expectations! It definitely sounds like that belt clip isn't quite up to the task of providing stable side protection, and our handy Otters would love to fix things up as soon as possible. Please feel free to give them a ring at 1-855-688-7269, and they'll process a warranty claim for you with ease and haste!

      Best,
      OtterBox Customer Service Team otterbox