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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 427 reviews

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96%
would recommend
to a friend

Customers are saying

Customers recognize the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy Note 4. Many appreciate its ease of use and high-quality construction, along with the added grip and convenient belt clip. However, some find the case bulky and the screen protector prone to scratches. A few customers also mentioned the price point and limited color options as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 427 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll never buy any other case. No matter what this is the best case because I have already dropped my phone several times and it's still in one piece and the case doesn't show the signs that I've dropped it. I could go for a more girlie looking case and probably lack all of the security and peace of mind knowing that if I drop this phone. I don't have to cringe about a cracked screen or broken phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fantastic Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I bought my Galaxy Note 4, I immediately bought this case with it. I had one for my previous iPhone 4S (well...two, actually), and it worked like a charm - when I traded it in, it looked brand new. This case won't be winning any beauty contests any time soon, but it excels at protecting my phone. I wouldn't trust any other case to keep my phone safe.* *Well, maybe a Lifeproof

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is protective and easily clips and unzips with one hand

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Every time I get a new phone, purchasing an Otter box is the next thing on my list to purchase. They are amazing! My phone is very protected and with 4 kids that's always a good thing. I will continue to purchase an Otter box everytime I get a new phone. You should too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price, Screen protector

    Rated 4 out of 5 stars

    Pricey, but the best around right now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These is no reason why this should cost as much as it does, but people are willing to pay it. that said, it does its job well. keeps the phone safe from scuffs and drops but that is about all. dust still gets in under the screen protector quite easily. and the cameras are not protected at all. so it does its job okay, but better than the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case- Easy to use - Can still charge with case on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Otter case because I recently popped my phone from a cheaper case and broke the camera lens. After getting that fixed I wanted better protection. This case is not as bulky as I thought. I like the option of having the belt clip that converts to a stand. The only problem is the case is extremely difficult to remove. I have 2 batteries so I change out the battery 1x per day, which means at least 1 case removal per day. The good news is the phone will never "pop" out of this case!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great cade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case offers superior protection for the Note 4 and fits great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection, clip needs refining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box products have always provided good protection for devices. In this case, that protection is absolutely necessary because the clip is too "narrow". When I slip it on a my belt, it doesn't have enough depth to close at the bottom (the width of the belt keeps the bottom portion of the clip from "making a connection". The result is, if I'm not careful, it will slip off the belt and take a nosedive, hence the need for the excellent protection it provides.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender line offers best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender line offers the best protection for cell phones. I have dropped my phone more times than I care to admit and my cell is still in perfect condition. I knew this would be the case I would continue to purchase anytime I upgrade my cell. I would highly recommend the OtterBox brand and specifically the Defender line.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Super Tough and Comfortable Grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox case is a very durable heavy duty case to surround your phone. I find that I can hold my phone more easily without worrying about dropping it because the phone by itself is very slick and easy to drop. This case prevents that. The rubber is soft and I have to say I've looked at many cases and this is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    excellent otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, protects the phone in every corner

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with no slip outer case! ! ! ! ! !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    great case for note 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel, fit and finish. Easy to place phone in and out when changing batteries. Holds up well to abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Still one of the best cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would try a case from Amazon that was described as shock absorbent and break resistant. Should have realized that, for this case, it was "get what you pay for". After looking at many cases, I still couldn't find one that compares with Otterbox. I chose Defender this time for my Note 4, over my previous Commuter for Note 2. I don't mind the little more bulkiness of Defender now. I feel my Note 4 is well protected, and the phone is easier to handle. It is a $60 case, but considering the cost of the Note 4, it's part of the insurance of protecting an expensive-to-replace phone. I like the three layer and added corner protection. $60 price, but worth it if you value your phone enough to pay it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband. He is in the military and needed to ensure his phone is protected. All I can say is so far so good. Especially with the size of the phone this case has been a great asset. I was skeptical but he said he has had not one problem but it does make the phone a bit bulkier than he would like.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have Cover!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend using Otterbox on EVERY phone you own. I have for more then 2 phones in my life and It has saved them from breaking due to the MANY times I have dropped them. Buy 1 Now for your Phone!

    I would recommend this to a friend
  • Cons mentioned:
    Color options

    Rated 5 out of 5 stars

    so far indistructable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a month ago when I bought my note 4 I have dropped my phone went to pick it up and re dropped and slid across the floor and it held up great you can't even tell, just wish because I bought a white phone and being female that I would have had a choice of something a little more feminine looking.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for people who tends to drop their phone or it gets abused more than normal. It has helped protect the phone from cracking after dropping. However, it does add bulk to the phone and not recommended if you like to use the phone one handed and have smaller hands.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    No Worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the Note 4. Adds considerable bulk to the already large phone. If your comfortable operating the phone with one hand, the increased size is no big deal. In fact, I feel like i have a better grip on my phone now. No accidental fumbling. And it still slides in and out of my back pocket.

    I would recommend this to a friend
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