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Customer Ratings & Reviews

Your price for this item is $129.95

Customer reviews

Rating 4 out of 5 stars with 68 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers appreciate the excellent protection offered by the Defender Series for Apple iPad Air 13-inch. The case fits well, being snug but not too difficult to remove. However, some customers find the case to be too large. Additionally, some customers have reported issues with the stand's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 68 reviews
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is my go to case. Heavy duty and withstands my wife

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Protective IPad Cover but Heavy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects iPad but is too heavy & bulky - not that easy to use

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter boxes are always a great product to use, if your glumsy like me otter boxes are pricey but it saves you money in the long run cause phones and ipads cost more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sturdy cover for tablet, easy to put on tablet

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect my devices in a rough setting on the job

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly, good material very protective love it lots

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely protects and the iPad has been dropped multiple times.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 2 out of 5 stars

    Bad design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is good but the pencil slot door falls off allowing dirt to get into the case !!! Will not stay attached, it’s a mess , poor design!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback about the Defender Series for Apple iPad Air 13-inch. We have taken your feedback to the company for future consideration on this option. OtterBox

  • Rated 3 out of 5 stars

    iPad cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was too cumbersome for me, though I love otter box for my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope that you enjoy the rugged protective nature of this case! Should any questions arise, please reach out to our CS Team by phone or via chat, and we are always happy to help! OtterBox

  • Rated 2 out of 5 stars

    Product incorrectly listed as for iPad Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my iPad pro M4 and was sadly disappointed that it is NOT the correct product. The case itself is stout and would have been near ideal (not a fan of the screen protector) if it in fact fit. I am a long time OB Defender user for my phone and will continue to be but this is the second ipad I have had issues with the Defender case so will probably stop trying.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that an incorrect iPad case was purchased. We would encourage you to follow up with the original place of purchase regarding a refund/exchange per the retailer's policies. If we may answer any product questions, please reach out to our CS Team by phone or via chat, and we are happy to help! OtterBox

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very easy to transfer data! I thought it would be a major production to transfer this data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Proclduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Does the job intended well. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mrs B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I would recommend this to anyone in need of this

    I would recommend this to a friend
  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Cheaply made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Not up to the standard that otterbox use to be. The stand is made of cheap plastic and does not work very well.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Cons mentioned:
    Build quality

    Rated 1 out of 5 stars

    Cheaply made, yet very expensive OtterBox Defender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox, for as much as it cost, is a flimsy excuse for an expensive iPad. The stand part is poorly made and not durable enough to use for long. I anticipate buying something else soon as I believe this one will break, just as the first one did.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement if your current product breaks. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    The best !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it !!! Definitely great for work and my spare time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbreakable unlike your relationship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a girlfriend who breaks your stuff? Get this case.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Otterbox covering for iPad Air - returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While sturdy it is quite cumbersome and difficult to open

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Pad protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pad for my pad keeps the pad padded more characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. My daughter loves it. Very user friendly and accessible

    I would recommend this to a friend
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