Customers appreciate the excellent protection offered by the Defender Series for Apple iPad Air 13-inch. The case fits well, being snug but not too difficult to remove. However, some customers find the case to be too large. Additionally, some customers have reported issues with the stand's durability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 89 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
Protects
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely protects and the iPad has been dropped multiple times.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Ms
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits perfectly, good material very protective love it lots
I would recommend this to a friend
Cons mentioned:
Build quality
Rated 2 out of 5 stars
Unable to stand, it brakes.
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The support system to stand it broke. It protects the ipad but it's so hard to stand it.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Rated 2 out of 5 stars
Product incorrectly listed as for iPad Pro
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my iPad pro M4 and was sadly disappointed that it is NOT the correct product. The case itself is stout and would have been near ideal (not a fan of the screen protector) if it in fact fit. I am a long time OB Defender user for my phone and will continue to be but this is the second ipad I have had issues with the Defender case so will probably stop trying.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We are so sorry to hear that an incorrect iPad case was purchased. We would encourage you to follow up with the original place of purchase regarding a refund/exchange per the retailer's policies. If we may answer any product questions, please reach out to our CS Team by phone or via chat, and we are happy to help!
Rated 5 out of 5 stars
Best Buy
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter boxes are always a great product to use, if your glumsy like me otter boxes are pricey but it saves you money in the long run cause phones and ipads cost more.
I would recommend this to a friend
Rated 5 out of 5 stars
New iPad
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works much faster than my older model great graphics.
I would recommend this to a friend
Rated 3 out of 5 stars
iPad cover
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was too cumbersome for me, though I love otter box for my phone.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We hope that you enjoy the rugged protective nature of this case! Should any questions arise, please reach out to our CS Team by phone or via chat, and we are always happy to help!
Rated 5 out of 5 stars
Great Proclduct
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product. Does the job intended well. Would recommend.
I would recommend this to a friend
Cons mentioned:
Build quality
Rated 2 out of 5 stars
Bad design
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protection is good but the pencil slot door falls off allowing dirt to get into the case !!! Will not stay attached, it’s a mess , poor design!!
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Thank you for your feedback about the Defender Series for Apple iPad Air 13-inch. We have taken your feedback to the company for future consideration on this option.
Pros mentioned:
Protection
Rated 5 out of 5 stars
Mrs B
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item I would recommend this to anyone in need of this
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product! Very easy to transfer data! I thought it would be a major production to transfer this data
I would recommend this to a friend
Rated 1 out of 5 stars
Otterbox cover .
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m not sure if the cover is causing some of my problems. I can’t turn the iPad off. Plus. I am having problems swiping with this additional screen. Both situations continue to annoy me daily. Not sure how I can solve this situation.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Rated 1 out of 5 stars
owner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product was not appropriate for my intended use. I returned it next day. Would probably be great for more rugged environment that what I normally encounter. No issue with product itself.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Cons mentioned:
Build quality
Rated 1 out of 5 stars
Cheaply made
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cheaply made. Not up to the standard that otterbox use to be. The stand is made of cheap plastic and does not work very well.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Cons mentioned:
Build quality
Rated 1 out of 5 stars
Cheaply made, yet very expensive OtterBox Defender
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This OtterBox, for as much as it cost, is a flimsy excuse for an expensive iPad. The stand part is poorly made and not durable enough to use for long.
I anticipate buying something else soon as I believe this one will break, just as the first one did.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement if your current product breaks. Please reach out to us via chat, and we are happy to help with this!
Rated 5 out of 5 stars
The best !!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it !!! Definitely great for work and my spare time!!!
I would recommend this to a friend
Rated 2 out of 5 stars
Otterbox covering for iPad Air - returned
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While sturdy it is quite cumbersome and difficult to open
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this!
Rated 5 out of 5 stars
Unbreakable unlike your relationship
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have a girlfriend who breaks your stuff? Get this case.
I would recommend this to a friend
Rated 5 out of 5 stars
Pad protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pad for my pad keeps the pad padded more characters
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great. My daughter loves it. Very user friendly and accessible