Customers are positive about the Defender Series case's excellent protection, ease of use, and included stand. Many appreciate the case's snug fit and high-quality construction, along with the added screen protector. However, customers are negative about the relatively high price and some find the case to be somewhat bulky or heavy.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-542 of 542 reviews
Rated 1 out of 5 stars
Case doesn’t protect your iPad
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case doesn’t protect your iPad if you drop your iPad I will broke
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there.
We're sorry to hear about any damage to your iPad while it was in a Defender Series case. While our cases are tough, there are some variables that can't be predicted. Though our warranty can't be extended to the device itself, we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 4 out of 5 stars
Nigh-invincible case
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects against almost anything (except water)- I love being able to toss the tablet around! The only downside is that it’s extremely annoying to take off.