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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1013 reviews

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96%
would recommend
to a friend

Customers are saying

Customers highly value the Defender Series Holster Case's excellent protection and secure fit for their Samsung Galaxy Note 5 phones. Many appreciate its ease of use and durable construction, while some find the case bulky and the screen protector a point of concern. A few customers also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,013 reviews
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Protects the phone from damage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Protects the phone. Helps to hold the phone more securely. I was always afraid it would slip out of my hand before I purchased the case. No fears now, and if it does fall, it is protected all around.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Useless protective screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbein cases! With one design flaw. The plastic protective screen gets hazy very quickly. Eventually you will not see a vivid screen any more. I simply remove the plastic screen protector and still get the full protection Otterbox cases are known for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protective Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this case has built in screen protector. Had an Otter case for my last phone and it provided great protection so got one for my new phone. I like that this case is a sleeker design than my last one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great product very protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone is protected well against damage from brushing up against things. I work construction and I need this otterbox to keep from crushing my phone and it clips securely to my belt for quick easy access.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Otterbox products, fit and finish are top of the line. This is an excellent choice for protection of your expensive electronic gadgets. Pricey, yes. Worth the money, big yes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color options

    Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover has worked great on my new note 5, has been dropped and beat up (within reason) and phone is well protected. Wish they had more color combinations to choose from though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Such great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in an industry that can be very rough on my phone. Using this case keeps me confident that my phone will be protected, while still making it very easy to access

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otterbox for my phone. Great protection. I don't have to worry about dropping my phone. The screen is easy to read, and to clean.. It's easy to keep up with.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the otter box. I get one for each phone that i purchase. Some people don't like that it's bulky, but I know that my phone is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough yet attractive case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my mum and she loves it because it protects against accidental drops and spills. It is light and does not add weight or bulk to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for expensive phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family & I have always been big fans of OtterBox phone cases! I have tried the fun, sparkling, girly phone cases, but have always gone back to the OtterBox brand. They are MUCH more practical & protecting a large investment...since phones are so expensive. These cases have outlasted our phones,I have dropped my phone too many times to count & never had any damage. My only wish is that they could figure out a way to make them more girly, and fun but still have the same protection! Either way, I have recommended & will continue to recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box cases. They have really improved the cases, not as bulky as before and fits phone great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Exceptional!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and finish!!! The 2 part protection with added built in screen protector works well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Case, strong and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for my Samsung Phone. I am comfortable knowing my phone is protected and it was easy to install. Love Otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love m my outer box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it a lot a work my phone is always protected kind of expensive but worth it especially if you drop your phone a lot

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    rugged case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and tight fit. seems to be good for protection from drops. built in screen protector can allow some dirt to get behind it. might be better with a stick on screen protector instead

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cases and they are the best made. Otter box defender protects the phones the best.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Otter Box phone cases. My husband had the defender on the last phone he had and it did well for him for over 4 years. It kept the phone safe and not damaged even through drops. He is an automotive technician and works in a rough and dirty atmosphere and the case kept the phone in excellent condition. So when he got his new phone we purchased the Otter Box defender again and he is very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Overall good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be realistic. You don't buy the defender for looks or thinness like other cases. You buy it for the protection it provides. On that point, it does a great job. However, I think otterbox is starting to make the plastic inner shell thinner. Upon dropping it for the first time, (yes I'm clumsy. That's why I bought a defender) bottom left corner was shattered. Yes, I can get replaced, and yes their customer service is generall u great, but otterboxes I have purchased before has never done that. Weird. So yes, I gave it 4 stars for protection it provides. Not for the looks, and not because of how things it is.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great protection but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case to protect your phone. The only problem with the defender series is that dirt gets stuck under the screen protector and it's hard to get off.

    I would recommend this to a friend
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