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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,086 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otter box products. Saves my phone every time

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    X phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Colorful. Great grip glad I picked it ! Compliments on the purple a couple of times Already

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    baby proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case to defend against my baby. So far so good. It feels solid and my phone feels much safer than my thin Apple case. I've had no issues. All drops have ended uneventful(thats a good thing). I'll be sticking to this case from now on. I wear slim fit jeans and this case doesn't pose too much of a problem showing through my pants. My wireless charging still works with the case on. Really couldn't be happier about it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best case made. Protects my phone and helps with everyday carrying by having a belt clip.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great phone case , easier to handle and better pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case makes it easier to handle. Also, I feel it is better protected from drops and bumps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone X Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very durable iPhone case. I have always purchased OtterBox Defender cases since I started using iPhone 4. I have never been disappointed by how good and durable they are.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Otterbox cases for years. Great protection against drops. And convenient belt clip

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only protect my phones with otter box defenders, and even though this is screen less it is much nicer having access to the screen, I bought a zagg protector to go with it and no issues! The wireless charges I bought was very slow and I’m not sure if the otter box may have impacted so of the slowness in charging! I returned the charger kept the otter box! Protection is more important to me than convience!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased this case in black for the Black Friday sale and when I saw his with the recessed area that your phone is in made me want one due to my new phone slipped out of my hand while Incased with another type case and cracked at the corner my zagg cover, so I needed something that recessed my phone to protect the front. Very pleased with my purchase, I also got the Black Friday deal too $13.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box products and I always get one to protect my iPhones. I find this one is slimmer and less bulky than other defenders I’ve purchased for past iPhone models.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best cases on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects my phone and fits perfectly. I couldn’t ask for a better case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good protection but......

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection but be aware that the back decals will start to come off. Eventually the case will look horrible due to all the tree stuff wearing off. Wish that part of the case had a top finish to helped the design last longer

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey ChavoGamer,

      Uh oh - it's way too early for the leaves to be falling on this Defender! Not to worry - our foliage-loving Otters will be more than happy to send you a tree-mendous new warranty replacement. Just give them a call at 1-855-688-7269, and you'll be re-leafed in no time!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone like brand new. Have to buy screen protector separate though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with the phone. I love how the screen is big but this phone is smaller but you’re not missing out much because the phone screen is still big!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new otter box for my iPhone X is awesome. I love the size and not bulky like the older ones. It shows the phone more! It’s a must get to protect your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an Otterbox owner for many years and used this product on many iPhones. It’s pretty much the only case I trust considering the rigorous conditions I work in. The only thing I don’t like is the charging port cover is difficult for me to open. I do have large hands however.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on a new phone X, otter box fit good and makes the phone safe

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great phone cade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IPhone 10 phone case, with easy to use/install, and excellent protection...

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    So cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this for my iPhone X and it’s so cute. I love purple and this gives you a really pretty light purple then the darker purple. I’ve dropped my phone 2 times and it’s been fine. I’ve had otter box on every phone over the years and all my phones have been safe. Just important to know is you will have to buy a screen protector as they no longer come with the screen protector now

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavyweight champion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is definitely the heavyweight champion of iPhone X cases . The defender is truly the best protection the only compromise is weight. This kind of protection comes with a compromise with the iPhone X,if you drop your phone a lot or work outside this is the best case to protect your $1000 phone. Black is the best color and it does have a seemless look but it’s heavy.

    I would recommend this to a friend