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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,086 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must-Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box saved my wife’s phone. She couldn’t locate her phone, I used the find your phone app to ping her phone. Ping was coming from island area in our kitchen. Long story short, found her phone floating in the bottom of our operating dishwasher. Phone was fine!!! Otter box is a must have!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with an otter box they are very tough and useful and they will definitely protect your device

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection you can buy for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used otter box defender for every phone I have owned. I have two in use right now. After years of use, your phone looks like it is brand new when you take it out of the case. I am extremely hard on my phones because I am very active. Haven't had to replace one yet as long as it is in the Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wonderfully Klutz Proof!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaking as klutz, I’ve only had Otterbox Defenders for my iPhones and all have been well protected! Bottom-line for me is that Otterbox protects the phone and its future trade-in value! This model for the X does not have a screen so you should get some sort of screen protector (I recommend Zagg).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is durable and looks great. Otter box has a wonderful warranty as well. They are a company I trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used otter box for years and it’s always protected my phones without incident. Go with what is proven!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the otterbox to protect my I phone. I am very pleased. It does make it a little heavier, but I have dropped it several times and it has not hurt the phone. I have spilled a little water on it also and it hasn't hurt the phone. I would recommend the otterbox to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is so protective I have dropped my phone on hard surfaces and no damage done. Great investment for an expensive phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my new iPhone X and so far it has held up very well over the past month of heavy use!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome! I've dropped my phone a couple times and it offers excellent protection. It's thicker than some others but I'd rather have my phone well protected. It has a raised edge that helps with protection. I have an IQ shield screen protector as well for the glass.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Nails It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that hasn't been said before? I've had one Ever since the iPhone 4. They are dependable and Can survive practically ANYTHING as I like to show while at work, of course I won't do this with the X as it's all screen and even if the case if raised to prevent the screen from Damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my New Iphone to protect my investment and this is the most rugged case I have ever owned and it protects my phone from any damage that may occur. You can't go wrong with an Otterbox case they are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid fit and feel. Will protect your phone from any fall damage. You do need a screen protector though.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does what it's made to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is seriously my favorite. It does what it was designed to do. I have dropped my phone, had it fall off tables, have water spilled on it, and have had it knocked out of my hand, thanks to my clumsy and very jumpy dogs. There isn't a scratch on my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Love otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire family uses otterbox cases. I love that the defender no longer comes with a plastic screen cause I used to pop the screen out and put on a zagg protector anyway. I can honestly say otterbox typically stands by their product and they definitely keep your phone safe from drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion one of the best phone protectors out there on the market today With a great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter is always best. Used it for years and never let me down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter-box for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong silicone Defender series. Drop and dust protection. Has a cover to close the charging port.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does it’s job well. It’s an otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox case has served its purpose well for me and is still my current case. I can through my phone and a brick wall full force and still trust this case to hold up and protect my phone. I just love having the protection this has.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy, good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale during Black Friday, I spent about $15. It’s very sturdy and durable and protects my iPhone X well. I also use a glass screen protector just as double protecting but I do think it protects the screen well without the additional glass screen I bought.

    I would recommend this to a friend