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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,086 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always kept my iPhones in Otterbox cases and they have protected my phone flawlessly. The phone always looks brand new when removed from the case. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job protecting my phone on the couple occasions it attacked the ground. No damage to the phone. Feel that OtterBox makes the best protection for phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Buy this case already!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for work and I’ve only dropped it in the toilet twice. The phone broke and is full of crap but the case held up great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good phone protector. Accidentally dropped the phone several times from about 3.5 feet and the phone is unharmed. The cover itself does not have any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Defender on several phones and it did a great job of protecting them. I have drop my phone from about 7 feet off the ground and had no damage to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this type and only type of phone case. It has saved me so many times of dropping from cracking my screen or damaging the phone. I would highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Case is durable as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box performs exactly as expected but is a little bulky. I love the full screen view of the iPhone X and this case pairs well with a glass screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down continues to provide the best protection to my devices. Since most are waterproof now, a waterproof case is not needed. The Defender is the next best thing.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection out there. Ask if you have even a scratch on the case, otterbox will replace it for free. I just did this for my family’s other 4 phones. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another great Otter Box Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried a couple other cases with my last phone, but will try nothing else with my xPhone XS! Only the best protection for my phone, and that is Otter Box!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue one does have a tendency to look purple in certain situations, but so goes life. Protects everything that's vital to the phone as well as Otter Box always has.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice case for the money. The protection for the IPhone X is very good around the edges and raised for the screen. Another great product from Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Stylish and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is stylish and protective. It’s easy to put on and it’s comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another great product from Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been buying Otterbox for years for myself and for gifts. You spend so much for a phone why not protect it? I especially like the Defender series.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little worried at first that this case would be too bulky but it's been fine. Feels sturdy and appears to protect my phone well. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had otterboxes for my iphones and in my line of work they have prevented my phone from damage due to drops. I will never leave my phone without one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does the Job at a cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome and will protect your phone to the fullest. The cost of doing so it that the case is extremely big and heavy. It is tough to carry in pockets. Now the hip belt clip that it comes with is very nice if you want to be the old fashioned guy with a phone on your hip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my Otterbox Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product around a month ago and it's the best case available for the I Phone XS Max, the protection is unmatchable by any other case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fits perfectly, phone is safe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case I wanted in the color that I liked! Thank you Best Buy for carrying the color I wanted. This case works great, my phone is safe and it looks good!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, otter box is the best and the fact that you get great protection without a plastic screen cover makes for better viewing

    I would recommend this to a friend