Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,086 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply, the best! I've used other brands and Otter brands. Otter it is!- Hands down!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    I really like Otter Box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an otter box on every phone I’ve had for the past 5 years. My phones always look brand new when I remove the covers. The only thing though, is I wish the screen cover was attached.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone ... cant go wrong with otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Hard to Take Off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that gives the iPhone X a lot of protection. I brought a new screen protector for my iPhone X and it took a few minutes to get the case off so I could put the screen protector on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case for my new iPhone X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case comes highly recommended for your protection against any damage to your iPhone X.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the case it good and does its job. The case is supposed to be good for drops, so that’s when the real review will come. Let’s see how it holds up after a good drop on the call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $13 otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale on Black Friday. Can't go wrong with an otterbox for this price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox defender is probably the best case I have ever owned and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband always gets these cases. They have always done a great job protecting the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best iPhone case protector in the store. You can’t go wrong with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is my favorite brand - Defender Series will protect your iphone x against chocks

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    iPhone X case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall case is made well, but for some reason Otterbox decided to get rid of their screen protector. You will need to be another $25 to $50 for a screen protector. Find a different case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there cjarrod,

      Our apologies about any confusion surrounding our screenless design for the iPhone X Defender series! We truly feel that our customers will have the best interaction with the beautifully curved touchscreen via either direct contact or use of a tempered glass screen protector that applies separately. The case is still an extremely protective unit, but if you're looking for a little extra protection upfront, we would recommend our Alpha Glass screen protector, which pairs perfectly with the Defender case! If you have any additional queries, please don't hesitate to ring up our cheerful Otters at 1-855-688-7269. They'll always be happy to lend a helping hand!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits perfectly in hand - safety certified

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Feels great in hand. Price is too high, but this case fits the iPhone X just right. This case should cost no more than $30. If it cost less I would have given it one more start.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was suggested by my son for greater protection. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great otterbox for iPhones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box have been fantastic. I just wish it came with a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection for the Iphone10.Worth the investing to make for an expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! My son is rough on phones but this case seems up for the challenge so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th otter box I've bought. They all work great and protect phones just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case. Really protects the phone from falls! Great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case.. great brand.. protects phone really well..

    I would recommend this to a friend