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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,086 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Awesome Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case not only provides great protection for my phone, it also looks great. I love that the plastic built-in screen protector is gone, it was always annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Love it- easy to get phone in/out- fabulous color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product! Easier than last of same to get phone in / out of to clean. I was concerned about no sealed front cover yet it is fully protected and love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great protective cover for I-phone x, phone fits in perfectly and gives the peace of mind that it’s in safe hands. Works with the new remote charger too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it right after getting my new IPhone X. Fits perfectly and provides a fair about of protection. Would also recommend a protective screen cover.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 3 out of 5 stars

    Run of the mill phone case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s your traditional three piece otter box design you see with their other phone cases that include a hard plastic front and back hard case that is wrapped with a rubber slip resistant skin to hold it all together. Which include a nifty belt clip that also serves as a stand and screen protector. PROs: - solid case that provides protection without adding too much bulk to the phone. - It’s rubber outer layer offers adiquet grip of the phone but doesn’t offer too much to the point you can’t get it out of your pockets or it’s covered in lint. -Comes with a belt clip that doubles as a stand. MIXED FEELINGS - it has a clear window for the back of the phone that allows to you see the Apple logo. Should just remove the window since it doesn’t really serve a purpose. I had a magnetic mount on this window and it just popped out cause it couldn’t support the mount. CONs - it has a window for the Apple logo on the back but not one for the front or back cameras. I understand over time those windows can acumulate dirt but and make pictures come out bad but, Lifeproof has that feature however you’d be paying double for it. - it has rubber covers that protect the charge port and silence switch that can be hard to move while the case is sitting in its belt clip that it comes with. - Has failed connections when using wireless charging. Price wise it’s perfect. It offers you the protection of higher end cases minus some features that your phone is already protected aggainst (waterproof) You can save 50 bucks buying this case instead of a lifeproof case since your phone is technically already water proof. However if you are more active and throw your phone around allot I’d spend the extra money and buy the lifeproof case. But if you’re not playing in the snow or sand everyday or using your phone as a coaster for your coffee mug then this is the case for you.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi DoctorE,

      Thanks for taking the time out of your day to post your honest review! We'll be sure to share your feedback with our Otter design team. If you have any questions or concerns for us, feel free to call us at 1-855-688-7269!

      Regards,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect fit and provides great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great as the phone fits snuggly and does not interfere with the glass screen protector. It provides great protection. It's not the thinnest Otterbox, and makes the iPhone a bit bulky, but I do feel that it will absorb the impact of most drops without a problem, which is what it is made to do. Comes with a holster as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case for the iPhone X. This case adds bulk but keeps the phone very secure and allows direct access to the screen!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great Case for iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection this case provides my iPhone X. Really like it not having a screen protector so I could install a Zagg shield

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Does it’s job just as it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. It protects your expensive investment. New sleek design so it’s not as bulky as the old cases on old iPhones

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is always a name you can trust, but I think it is usually to expensive, not the case here. Great price, great product

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    disaapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the otterbox defender series cases in the past. I am, however, extremely disappointed they did away with the screen. I work in a dirty shop and liked that the screen kept debris and dirt out of my expensive phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Just wish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do by protecting the phone. Just wish it had the protective plastic to protect the screen

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective. Not too bulky although it does make the phone feel a bit bigger. Phone will take a drop no problem

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    DOES THE JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for overall protection. Just doesn’t have a screen protector but I don’t plan on dropping it on a spear.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otter box cases for years as they provide maximum protection at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not bulky and is very protective. I love that it doesn’t mess with the camera at all.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits my iPhone X perfect and gives good protection. Belt clip is not too bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great case but no cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and protection. Already dropped my phone a few times without any problems. I also kept the screen cover so I'm disappointed it doesn't have one this time, but still worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color choice, dropped my phone and felt assured 100% sure my IPhone X was safe

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case only one with a belt clip really or at least that’s of any value. I do wish that it was thinner or that otterbox made a case that was thinner but also had a belt clip option. I have kids and when paired with a tempered glass screen protector I do not fear for my phone. As stated earlier my only complaint is bulk. Not sure why they can’t make a case like their slimmer protective ones with a belt clip?

    I would recommend this to a friend
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