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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1086 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Modular Case's excellent protection and secure fit. Many appreciate the case's quality, ease of use, and available colors, while some find it a bit large. A common complaint is the lack of a built-in screen protector. The case's price and included belt clip are also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,086 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    She loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. She has dropped her phone many times

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you buy a expensive phone you better protect it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was an unbelievable price for a great case. it definitely will protect my new phone. It was definitely a large investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the price. Very durable. Nice color

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box gives great protection and well worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Needs one improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is sturdy and protects well except it needs a screen protector so that an additional purchase for that could be avoided.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable iPhone case, i highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection for a very expensive phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protector for the new Apple phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    iPhone X defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for the iPhone X. The best part it doesn’t have the hokey screen protector that traps dirt and dust under it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Defender for Iphone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't rate a five star is there is no longer an insert for protecting the screen. I purchased separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased otter box defender cases for all my phones. I work in an environment that is not so friendly to devices so I need the protection. I ran over my old phone with this style case with a forklift. To my surprise the phone was undamaged. I also has this style case on my son's iPad.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my husband's new iPhone X! the only draw back or con is that it didn't have plastic screen anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    The best case for the iPhone C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection you can buy, imo, I always get the otter box, would be better with the screen cover included.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Removal Of The Built In Screen Protector, Really?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really only ever owned Otterbox cases in the past as I am in the construction industry and even if I wasn't phones are to expensive to not have a good case on them. This case is the first from Otterbox I bought that did not have a screen protector built into the case. It was however reflected in the price but really. Come on Otterbox how money hungry do you have to be..

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there MilitelloPainting,

      We apologize that you're feeling slightly let down by this screenless design for the iPhone X Defender series. The decision to forego the built-in screen protector was made in part due to the unique display, since any plastic shield placed over the curved edges could possibly cause interference with the screen touch sensitivity. Instead, we wanted the Defender case to provide a clear, uninterrupted interaction for our customers. If you have any additional questions, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be thrilled to help out!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Pretty ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OtterBox cases for about 10 years. They definitely do their job but every defender series case I’ve had breaks within 3 months. I’ve dropped my phone many times since it broke and it has really done a great job of protecting it. I guess i can’t really knock them for my clumsiness. Woulda given 5 stars if the plastic didn’t break so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough and strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really not that bulky, It's actually pretty awesome in my opinion. Since we paid a lot for our phones, I see it as a smart decision to want to protect them.It's got a plastic cover, and a silicone/rubber wrap around. Also supports wireless charging which is a big plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always enjoy Otter Box products. I'm very thankful BB has them in stock and I can always expect a decent selection. I also benefit from the using my Best Buy card when purchasing them. It gets me the points I need to future purchases.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    good! But,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but was disappointed due to no front screen. The price is still expensive and less from product

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. I wish a screen protector was built in or included like previous models of Defender.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Otterbox,...so it’s a good case. However, I wish it came with a screen shield/protector.

    I would recommend this to a friend