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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 120 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the great protection and good fit this phone case offers, finding it lightweight and of good quality. However, some customers found the screen protector to be problematic and the case somewhat bulky, with a few also mentioning concerns about the price and ease of use. The design also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 120 reviews
  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, sturdy, my husband uses it for his work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great case, so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of two cases I hav found for my LGG6. So far it operates very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and was in stock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and was at a great price couldn't ask for anything better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Or texts phone nicely and has built in screen protector

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves its purpose but sux that there isnt more color options for the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box cases have always held up to being dropped. Excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product no issues great customer service I am using this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a tough and sturdy case and I know my phone will be safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had otter boxes for years and it really saves your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the otter box for extra protection for my Lg G6

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Price

    Rated 1 out of 5 stars

    To Bulky and Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A price tag of $59.99 is a bit ridiculous. There are other makes offering the same protection at a quarter of the price. The case will make the phone to bulky in your front pockets.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey JRBNXNYC,

      We're so sorry to hear that you found the Defender a little too bulky for your comfort level! We understand your apprehension based on price, but we think the cost is well worth the maximum protection, outstanding customer service, and limited lifetime warranty that are all included with the product. Regardless, based on these two issues, we might recommend checking out our Symmetry case, which is a little more cost-efficient and has a much sleeker style. Feel free to check it out by following the link below, and please contact our helpful Otters at 1-855-688-7269 with any additional questions!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-lg-g6-black/5930988.p?skuId=5930988

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Absolutely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband dropped his phone and it was with the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case really protects your phone.. $$well sp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my son and he absolutely loves it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical OtterBox. Works as described and holds up well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for the price of the item. Love otterbox cases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Very Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OtterBox quality as usual. No complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does and lives up to the brand

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 2 out of 5 stars

    Doesn't fit correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally when I buy an OtterBox I don't have problems. But this one is loose fitting and barely fits the belt clip. Maybe I bought that one defective case but I kept it anyway..

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Will!

      Oh no, sounds like your Defender case wasn't ready for the commitment to protect your LG G6! We're so sorry that it's not a super great fit, and we would love to rectify the situation with a warranty claim. Just call up our matchmaker Otters at 1-855-688-7269, and they'll send out a replacement that will perfectly pair with your phone!

      Kindly,
      OtterBox Customer Service Team otterbox

  • Rated 2 out of 5 stars

    Good product no instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did not have simple directions on how to attach it to the phone. It would only need to be three simple steps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone great but still wating to come in to the store

    No, I would not recommend this to a friend
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