Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Angle. OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Black.
  • Alt View 1. OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Black.
  • Alt View 2. OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Black.
  • Alt View 3. OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Black.
  • Alt View 11. OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Black.
  • Alt View 12. OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Black.
  • Alt View 13. OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Black.
  • Alt View 14. OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Black.

OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Black

Model:
51220BBR
SKU:
6287807
Highly rated by customers for:
Your price for this item is $39.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.8 out of 5 stars with 944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Case's superior protection and secure fit for their Apple iPhone X and XS. Many appreciate its ease of use, durable quality, and excellent grip, while some find the case to be a bit large and expensive. The included belt clip is also a frequently praised feature, although a screen protector is not included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 944 reviews
  • Pros mentioned:
    Ease of use, Protection

    Great case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has protected my phone from many drops! It works great!

    This review is from OtterBox - Defender Series Pro Modular Case for Apple® iPhone® X and XS - Big Sur

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great IPhone X case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and it protects the iPhone all around. It comes with a belt clip too.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone perfectly. Very solid case. Only negative would be that it is bulky.

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XS - Blue

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    excellent protection for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Defender for my iPhone 6 and it worked great. I have already seen a lot of XS and XS Max's with broken fronts and backs. So, I wanted this kind of protection again. I was a bit disappointed that BB did to have all available colors of this case that Otterbox offers, especially the Dark Lake Blue. I wish it would have had a screen cover. That I will purchase separately.

    This review is from OtterBox - Defender Series Pro Modular Case for Apple® iPhone® X and XS - Big Sur

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Nice Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box case fit my new pone perfectly. Like the belt clip and kick stand.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Good case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not super heavy, but rugged. Good quality. Expensive as is everything though

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Worth the money

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection and not to bulky. Good case for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Great case for iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it protects my iPhone and I like how it clips to my belt

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Awesome case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every cell phone I've bought for myself except for one has been an Otterbox. This one looks as good as the others, and hopefully will protect as well. The one I bought without a case? Cracked the screen on day 3. With as expensive as phones have gotten, protecting them is a no brainer. Unlike previous cases, this one allows wireless charging!!

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XS - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. Nice and slender and very protective.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection! Love this Case. Paired with a screen protector.

    This review is from OtterBox - Defender Series Pro Modular Case for Apple® iPhone® X and XS - Big Sur

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Love it not afraid if it drops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right size and doesn’t make the phone feel bigger at all

    This review is from OtterBox - Defender Series Pro Modular Case for Apple® iPhone® X and XS - Big Sur

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits phone well and offers great protection for the price.

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® XS - Blue

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t make the phone feel too bulky and protects perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very light weight and fits in my hand very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Same price, less product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several Otter Box Cases and love the product. Works great to protect from falls however recently they no longer have the full-screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought for iPhone X, protects phone really well without being too bulky. (I don’t use the clip) doesn’t come with a screen protector but I have a friend who has the exact same case and says he’s never had to use one and the case protects the screen fine without one; I however use a glass screen ($1 from dollar tree) just out of habit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Great product overall!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my phone, not as bulky and very strong

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Better screen protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after my iPhone X was dropped with an otterbox commuter case. The hard plastic on the commuter case cracked near the rear camera and broke the screen from the impact on that corner. This defender case does not add much more bulk and appears to have much more protection, especially for the screen.

    This review is from OtterBox - Defender Series Pro Case for Apple® iPhone® X and XS - Purple Nebula

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    iPhone X otter box case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case great looking easy to hold on to fits great

    I would recommend this to a friend
Page 6, Showing 101-120 of 944 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.