Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $24.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1531 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Case for Samsung Galaxy Note9 highly for its protective qualities, excellent fit, and ease of use. Many appreciate the case's durable build and secure grip, while some find the bulk and price to be drawbacks. A common complaint is the lack of a built-in screen protector. The impact of the case's thickness on wireless charging is also a point of discussion among users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,531 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit like a glove on my note 9, great protection. Easy ascess to the applications.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case; high price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. The phone itself is water resistant, but the case helps. Dropped my Note 9 in the water at the lake. It was in and out in less than 3 seconds. The phone still works great and I attribute part of that to the fact that the case puts a plug over the power and headphone ports, thus reducing the chance of water getting inside the phone. Have used Otterbox before. Always had good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It's an OtterBox!!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OtterBox. What more do I have to say. This thing has saved my NOTE9 numerous times already. It just like bounces within it's protective cover. So, awesome. Yet, I've been lucky enough not tho take a direct hit on my screen. But, the other parts have been protected. I guess I shouldn't just toss this thing around all the time. Anyways, it was a good investment for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can you say. It's a Otter Box case. Perfect fit, and great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and feel in the hand. Not bulky at all and comfortable in front pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Durable case so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not dropped it from a far distance but so far it has held up against my 11 month old. The case is a little slippery in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good solid case with one flaw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Defender case provides excellent protection for my Galaxy Note 9. It has already saved it a few times when I dropped it or it was knocked off a desk or table. The case is great. But I’m not crazy about the side load holster. So far it is secure. The phone hasn’t popped out accidentally. But after years of using top load holsters, I find the side load awkward. I found an after market top load holster that worked great with the defender case for my Galaxy S8. But so far, haven’t found one for the Note 9.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Ezpensive but overall worth it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are one of your top choices to defend your mobile device. Ive no real complaints with this one myself though a word of caution the case is incredibly snug and interfears with screen protectors. It has pushed the screen peotector off my phone in the corners a bit making it look bunched up and sloppy, and from what ive heard prevents the use of tempered glass screen protectors entirely. Its a bit bulky but I rather have a well protected phone when Im paying $1000 for it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Excellent for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, if you need that extra protection you can't go wrong here. Not too bulky but certainly adds some heft. Good quality and good fit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Rugged

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender is the best of the best not much more I can say Otterbox rules.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has protected my phone from falls already. it is eay to handle not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Hard to top otterbox protection!!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I wanted something other than a plain black phone case for my beautiful,hardworking note,I had to have a case b4 I would use it period. Well,I have dropped it ,stepped on it and tot as ll lost it,but the one thing that's a fact.....no scratches or cracked. Wish there was more colors or combinations with the otterbox protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best and safest protection for this cell phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was placed on top of the car and forgotten until it slit off the car at 55mph in the middle of the highway. Turned around went back and picked it up in pieces, put it back together with NO harm to the cell phone or the case not even a scratch. I would definitely purchase it for other phones. Thanks for a great product.. it was purchased by my son.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Fits the Note 9 well. and is easy to put on your phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    Good stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and not too bulky only downside is no included screen protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Extremely protecting the phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely protecting the phone, different positions for belt clips

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim not as bulky as before Protection is excellent Holder included

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for note 9, good protection no complaints, little bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Defense for your phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise saved my phone!! I dropped my phone from the top of three flights of stairs. It literally slipped from my pocket, dropped down the side rallying of the stair case and fell directly face down on the screen. My heart was crush until I pick up my phone and turn it over. Not even one scratch on the screen, Thanks Otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Durable and slim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case really protects my phone its durable and slim not bulky

    I would recommend this to a friend