Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,566 reviews
Rated 5 out of 5 stars
Great phone accessory for all
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you for this product and the opportunity to purchase it. It’s a solid phone accessory
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 12 Pro Max
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
otterbox always make strong products, so i know this will last a longtime plus it was on sale.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Defender case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don’t even hear it fall I love it just don’t kno how it stay in the belt clip securely
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
otter case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case for me as I been known to drop my phone a lot. A little bulky but works great for me.
I would recommend this to a friend
Rated 5 out of 5 stars
Durable and secure
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The same quality as I have come to expect from otterbox. Extremely satisfied and will buy again.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great case.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case fits perfectly and slides in and out of my pocket easily due to the texture of the case.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone case
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the only brand that I use on all our family's phone.. will continue to buy for future phones
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Always wear protection people
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Always wear protection. If you go unprotected you will pay the price... watch and see. I’m right.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Safe and secure
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter is always dropping her phone, but this case makes me worry less.
I would recommend this to a friend
Rated 5 out of 5 stars
Mynewphone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to upgrade from an android, I’m very pleased. Think it was an excellent choice.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have been using Otter Box products for years. they are absolutely the best for iPhone protection.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Otterbox
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love Otterboxes!! Protects my phone from me. Durable and never had a phone broken when it’s on.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 12 pro max case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product that protect my new iPhone . It’s drop proof and I did drop it a few time since.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 3 out of 5 stars
Disappointed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good otter box quality. However I did not realize that this would now work with MagSafe charging. The rubber on the back is too thick.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there,
Our apologies for the confusion prior to purchase, however, you are correct that the Defender Series for iPhone 12 Pro Max does not allow for use with Apple's new MagSafe technology.
Although this case has been confirmed compatible with standard Qi wireless technology, we actually have three distinct case models that were specifically engineered for use with MagSafe—the Aneu Series Case with MagSafe, The Figura Series Case with MagSafe, and the Symmetry Series+ with MagSafe—each of which can be found over on the official OtterBox website.
Please feel welcome to touch base at (855) 688-7269 and we'd be happy to help.
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Excellent!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great!!!! LOve the quality and the help received!!!!
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Otter box defender case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best IPhone case on the market. I get this case every time I get a new phone
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Otter box
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome case never have an issue with otter box they always make there product 100% dependable
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent case
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love OtterBox can’t stay away from used them for every phone since the 3GS
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Great Product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality Case, bonus it has a belt clip. Only downside I have found is the MagSafe wireless charger won’t charge when the case is on. Other than that no problems for me!
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
OtterBox
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best investment ever made for my device.
Smart phones are expensive and need protective cases.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black