Customers frequently mention the excellent protection and secure fit offered by the Defender Series Pro case. Many appreciate the case's lightweight design and ease of use, along with its positive aesthetic qualities. However, some customers point out the lack of a screen protector and potential incompatibility with wireless charging. The overall quality and price are also frequently discussed aspects of the product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,566 reviews
Rated 4 out of 5 stars
So far so good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good case so far only had it for couple weeks. Seems nice and sturdy.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Protections
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a standard device, trusty as always. I wish I got more a sale on it.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Worth it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Became wornout on a corner somewhat fast but other than that works good.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Great to know you're otherwise feeling good about the Defender Series Pro case, but feel free to hit us up for a brand-new warranty replacement to address that worn corner and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-claim
Have an awesome day! OtterBox Customer Service Team
Rated 4 out of 5 stars
Otterbox
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is dependable and does what it claims on product description.
I would recommend this to a friend
Rated 4 out of 5 stars
Great phone cases
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case for the iPhone! Otter box makes great phone cases.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Iphone cover
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits IPHone great- Store customer Service person Toni was great
I would recommend this to a friend
Rated 4 out of 5 stars
Loved it once I got it installed.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. A little challenging to install. UTube has a great video.
I would recommend this to a friend
Rated 4 out of 5 stars
Great case for my Iphone for family member.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case for my Iphone for family member. Holds up great to falls
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good and heavy duty case make sure u get a screen protector also
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Otterbox works
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
on the high end of cost for a phone case but haven't ever had any issues
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
iPhone case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good case will stand a lot of drops and not very bulky
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
BB
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it but it covers speaker makes it a little hard to hear
I would recommend this to a friend
Rated 4 out of 5 stars
Clunky
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Kinda clunky. Returned for an Apple case from the Apple Store.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice case, no MagSafe charging.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the thinner look. MagSafe charger will not work with this case.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Otter box
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product was hoping it had the camera cover as well but still good
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Cover
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty durable easy to installed no need to get ins for my I phone
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Keisha iPhone 12 case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to put case in and buttons work good
Easy get out of holster
I would recommend this to a friend
Rated 4 out of 5 stars
Iphoner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love otter box protection rating, just wish it had a kickstand
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
iPhone case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use this brand for last several phones. Great products
I would recommend this to a friend
Rated 3 out of 5 stars
Ease of USE IS V POOR.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
they are strong and sturdy and offer great protection. but they are v v difficult to put in on the iphone 12 pro max. i tried several times but i could not do it. I believe they are too tight on the iphone, and v difficult to manipulate around the iphone. hence i had to return it.
This review is from OtterBox - Defender Series Pro Carrying Case for Apple® iPhone® 12 Pro Max - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear that you were having trouble with the installation of your Defender Series Pro! We greatly appreciate your feedback, and we'll be sure to let our design team know about your experience. We're bummed to hear that you ended up returning your case, and we hope you choose to give us another shot in the future!