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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 397 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro's excellent protection and high-quality build, citing its snug fit and ease of use. Many appreciate the case's grippy texture and the convenient clip. While some find the price high and the weight noticeable, the overall positive feedback points to a durable and protective case for the Samsung Galaxy S21+ 5G.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 397 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My Best Buy #601 shopping experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung S21plus-5G cellphone. I saw that it was on sale for $200 off the regular price. I also figured out through your website that there was only one left in stock. It just happened to be a black one as well as being unlocked which was exactly what I was looking for. So that worked out pretty well I think. I also purchased a zagg glass fusion screen protector and an Otterbox case for it as well. I had asked my saleswoman, Marji, what she would recommend as far as those items were concerned. She was not only very knowledgeable about them but explained the functionality as well as the durability they had. We looked at several brands as well as compared prices and she was very helpful in me deciding what I wanted. Not only were they top rated products in their categories, but both were on sale as well. So overall, I saved $218 on my purchase. I am still learning about all the features the phone has to offer and probably will be for a while. I've heard that some cellphones have more technology in them than a cruise missile. After having the chance to learn about this one, I believe it!! LOL!! Please give Marji my appreciation for her assistance. And if she handles all of her customers in a similar manner, a raise as well! Overall I had a very pleasant shopping experience and found the staff to be very professional. I will definitely be back again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Unbelievably Worthy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product Ive ever seen. My hands have severe nerve damage, carpul tunnel, and bone on bone joints; therefore, I have severe issues holding on to anything. This case protects my phone . I have not had a cracked screen or anything for countless drops over the last two years. It is unbelievably WORTH EVER PENNY TOMES 100.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must-have for accidental abusers of tech.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been on my phone since I purchased it. I do not have a screen protector, so my screen obviously is getting dinged up, but the scratches are fewer and leagues less intense than if I'd chosen to raw dog smart phone life. I am constantly lap checking my phone and it is still in beautiful condition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One word - Solid.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 layers of protection and a well design case. The 3 layer - cover and belt clip is useful if you wear a belt and don't mind the extra bulk. However, even without it, the case is well built and sturdy. I had a previous one that has survived many drops. This is a replacement for my wife's phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    An excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not the exact replacement of my original, but B.B. guy found one that would work. An excellent case! One wants your cell phone to be safe when you will drop it or it falls off of a table or otherwise. This one is the best protector. I wish it weren't so expensive, but you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the device no issues dropped it doesn't matter will protect

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case I recommend it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, i take really good care of my things especially my phone but i do leave it in ny lap and jump out of my truck. I also have bad luck dropping it at work in all kinds of things and this case takes ut like a champ.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has protected my phone from many drops and falls. The rubber started falling apart after 3 years and they replaced the entire case for $10 shipping & handling.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting an otterbox is the best protection for your phone. My phone is safe and protected at all times with the numerous times I have dropped it.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall case I would definitely recommend getting one if you're looking for a tough rugged case that's not to bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Pricey, well built, slimmer design changes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't value this phonecase at the retail price but a limit in phone case options at the time of purchase led me to buy it. I have concerns on the protection on the long edges of the screen. Though there is plastic and rubber protection from the raised edge, it is not as much as other otterbox defenders I've had for other phones. This makes for easier finger swiping but sacrifices protection. On the short edges there is more material so it raises the screen off a flat surface. The clicking of side buttons is good. The belt clip is good too, I like the stand feature. No screen protecting leaves you to source it yourself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Using in a handlebar holder.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the case to protect my phone while I am traveling by motorcycle. The mount is on the handlebars, so the phone is exposed to the elements, and has experienced heavy rain at highway speeds. It has performed excellently and the textured edges provide good grip.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Galaxy 21S+ review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only had it a week but seems to be better at pictures and works similar enough to my old one which was a Samsung 9S+ that I have no problems learning how to get to stuff. Everything transfered over as well, except my photos, which I need to download to a computer and not put them on the phone. Speed seems to be faster than old one, battery life is exceptional and I haven't drained it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    This case really protects

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect case, not that pretty but it really protects my cell phone. Only one thing I wish Otterbox would make this case more appealing. This is my second time buying this case. My last cell phone dropped so many times and this case really works. the only reason I purchase a new I upgraded my cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Needs Better Instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Just make sure you order the right one. there are several versions of the same phone, all slightly different in size. Instructions need to be better to install. All they give is a few cryptic pictures. I finally realized that the unit needed to be taken apart to put the phone in. Once I saw the light, it only takes a few minutes. Great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    One awesome case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, perfect fit. Great pertection. Rubber feel and no slip grip..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case saved my phone many times, 10-10 highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case closed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In CASE you didnt know, otterbox makes great cases.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Grip

    Rated 5 out of 5 stars

    Get it if you can.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has saved my phone multiple times, It is thick enough that if it falls on the screen flat your screen will not touch the ground unless its on rocks then best of luck with any case in that scenario. Great quality, great grip, and its thin enough to not bother you when in your pocket. I would highly recommend for anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this case whatsoever, does the job it's designed to do

    I would recommend this to a friend