Customers commend the Defender Series Pro for Samsung Galaxy S21 Ultra 5G for its exceptional protection and impressive camera quality. Many appreciate the case's snug fit and ease of use, while some find it bulky or heavy. A few customers mention the price point as a drawback, and the lack of a built-in screen protector is also noted.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,232 reviews
Rated 4 out of 5 stars
They're worth it
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish i could give it 4.5 stars rather than 4. Love these cases. We get them for any and all phone purchases. This buy was actually replacing one that was several years old. My husband puts his through the ringer for sure being a hobby mechanic. They're easy to clean, last a long time, and definitely worth the money in my opinion. I only hope one day otterbox comes out with colors for the super duty cases. Having all black in 1 house makes it easy to mix them up
I would recommend this to a friend
Rated 5 out of 5 stars
Otterbox defender pro
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OK so people are saying this phone doesn't fit into the holster right and it's upside down. They don't have a brain. The back clips turns. You can have it facing forward or backward without touching any buttons. I had s10 n like that otter case has raised ends in the front and keeps your screen off surfaces. The depth on around the camera is the best I seen. I also bought a laminated glass protector for the cameras. I didn't use glass on the front but the other kind. It is tricky n I almost got it first try. It peeled up just a Lil on the bottom. It doesn't affect the function in anyway. If anything just eye sore but I have 2 more so I'm gonna try and redo it. I bought the speck case to hold me off till I got the otter. The speck case I wouldnt trust dropping. The phone fits perfect in the otterbox and isn't bulky either. I looked over every case and otter is tops. Had 3 or 4 galaxy's n put otters on all. I even ran my phone over on a gamelan road and it was fine. I wouldn't trust any other case other than maybe the monarch but the otter is still better.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Best camera phone to date!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone is AMAZING! I took the most beautiful pics of the moon with it the first night. Most phones do not take very good moon and landscape photos. Let me tell you... when I zoomed and focused I was blown away! Take a look for yourself
I would recommend this to a friend
Rated 5 out of 5 stars
Best case for clumsy people
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love outerbox, never have had a broken phone with the defender series on. And love how its rubber, if phone falls it will literally bounce up and observe the whole shock. And its not slippery unlike the plastic cases that will slip right out of your hand
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Great cell phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the Galaxy S21 ultra for its cameras and storage capabilities. It hasn't disappointed.
I would recommend this to a friend
Rated 4 out of 5 stars
Great case
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case, has held my phone together dispite many drops over the years. The flap that covers the charger ripped off a while ago and seems to be poorly attached.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Galxy21+ ultra
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Changed from 8+ to 21ultra. Everything so much better. The only issue is that some applications not up today with 21 model. They display numbers in block font, when in 8+ same text was displayed in red or green. Also storage is not expandable
Almost forgot, camera quality is unbelivable. It rivals my $3k with $1.5k lenses cannon. Look at first pocture and ship a few miles away. Next picture shos same ship with 30+ zoom
This review is from OtterBox - Defender Series Pro for Samsung Galaxy S21 Ultra 5G - Varsity Blues
I would recommend this to a friend
Rated 5 out of 5 stars
Tried, true, and trusted.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otterbox Defender Pro has always been my go-to case for any phone I've ever owned. I'm (at least a little bit) clumsy and probably drop my phone an average of once a day (at a minimum), but my phones have all survived, thanks in large part to the rugged Defender Pro cases I've always used and trusted to keep my devices in perfect working order.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk, Price, Screen protector
Rated 5 out of 5 stars
The Gold standard
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox has come a long way since their beginning and this case is about as tough as you can get to protect your new S21 Ultra! The materials, fit and feel are all premium and you can tell just by how it feels to hold it. Makes your phone feel indestructible with out adding too much bulk. It's a big phone, no case is going to make it feel smaller. There are only two drawbacks, and one is price,but you only get what you pay for, and two, there is NO screen protector! This may or may not be a deal breaker for you, but Otterbox quit designing a built in screen protector several years ago, right around the time phone manufacturers started making fingerprint readers under the screen. So just keep that in mind if you purchaser a Defender, there is no built in screen protection. Other than that, I highly recommend this case if you like tough, dependable protection like I do!
I would recommend this to a friend
Rated 1 out of 5 stars
Does NOT Work Properly for Right-Handed People
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the Otterbox Defender case for my Note 9, and liked it a lot. Therefore when I got the Samsung Galaxy S21 Ultra, I purchased my "go to" Defender case. Found a serious design flaw if you are a right-handed person. The whole purpose of the holster is to be able to take the phone out of the holster and to your ear in one motion, and to be able to do that without looking. Same process when putting the phone back into the holster. Also, the main idea is for the screen to be facing inwards for protection. As you can see in the attached photos, if one puts the phone into the holster as designed the hook on top will not lock, and will press on the power button. If you put the phone in as designed, then you have to use both hands to spin the phone, or rotate your hand to put it in the holster or take it out. Not a good holster design. I got the phone a couple of weeks after I got the case due to shipping delays. I am out of the return window. I am currently using my Note 9 holster with the Defender case for the Galaxy S21 Ultra, and it sort of works.
This review is from OtterBox - Defender Series Pro for Samsung Galaxy S21 Ultra 5G - Varsity Blues
No, I would not recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk, Price
Rated 5 out of 5 stars
OtterBox case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is very decent work very well for my phone so far and fits like a glove. Otterbox cases are known to be one of the better cases the price was a little higher but it's worth it to save the phone if it drops. Comes with a in a hard shell with a rubber outer shell which makes impact for dropping sufficient. Is looking for a case always to get an OtterBox they're not as bulky as they once were before.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case, not so great clip
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The otterbox brand has never let me down and this case continues the quality ive expected. They also have a very generous warrenty. I owned a case for over 3 years and the still honored their lifetime warrenty. And replaced my case from the wear it picked up. I cannot speak highly enough of this brand and its product. Some things that my case has endured: tossed out a 3 story window onto concrete twice. Fallen down several flights of stairs. Run over by a car. Dropped in the oacean aprox 50 ft down. Thrown at a wall quite hard 3 times. Fallen out of my pockect while on a 24 ft ladder onto pavement. Carried off by dogs. Covered in gas and oil. Kicked more times then youd expect. And left out in -30 F weather for days. It has kept my phone safe enough from all of this. I did replace my screen when it landed face first on a steel edge. But that was the most extream angle it could have landed on to break it. And i had it fixed under my protection plan for $35. These cases really are about as good as it gets. Will buy again for sure.
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
OtterBox - Defender Series Pro protective case.
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Durable, easy to manage and clean. Lives up to it's retailed name "Defender". Dropped my phone my times than I care to share and no damage to my phone. Very satisfied with my purchase and continuing to use Otterbox products. I do shop and keep an eye for comparable products and have not found anything that meets this products standards or quality.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Built like a tank - size and all.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's an OtterBox. As long as you don't drop your phone screen down on something spiky you're pretty much golden. It doesn't add too much bulk to the already massive s21 ultra and the protection and extra grip from the silicone outer casing is worth it anyway
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Good Protector for Phone
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great cover for the safety of my phone. Easy to put on the phone. Not too bulky.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Very good cover
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second Otterbox case cover I have bought. The 1st was for a S7 and it kept the phone looking like new. I am a little disappointed in this case however as it has no cover for the front face like my previous cover so if I want complete protection I have to purchase it separately. This case does fit on the phone great and does not add too much bulk so that I can still fit my phone in my pocket. The case dose have raised edges for the front on the top and bottom so if you lay you phone on it's face it won't be resting on it.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
BEST CASE EVER
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Defender Pro case has great protection for my S21 Ultra. It is great that the case comes in multiple different layers. It has a polycarbonate outer shell, a thick rubber outer jacket, an inner foam layer. Each layer clicks into place ensuring a good, tight fit with maximum protection. The side buttons on the phone are easily accessible. It has a raised lip on the front of the case to keep the screen from coming into direct contact with a surface you lay it on or accidentally drop it on. It has a cover over the USB port which makes access easy if you don't desire to charge wirelessly. Speaking of that this case does NOT prohibit wireless charging. If you live an active lifestyle you need to buy this case to protect the investment you made for your expensive mobile device.
I would recommend this to a friend
Pros mentioned:
Camera quality, Fit, Grip
Rated 5 out of 5 stars
Best S21 Ultra case PERIOD.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Another awesome Otterbox case! Flawless fit,great feel in the hand, has a solid yet still slim feeling. Great grip,but still slides in and out of your pocket effortlessly. I had the Samsung silicon case with S-pen, did not offer the protection or feel I was after. This is perfect, would buy again,highly recommend!
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great Phone Case
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have owned many OtterBox cases, and they are well worth the price. The Defender series is absolutely the best for phone protection. My husband uses this and has dropped his phone many times, but he has never had an issue or cracked glass because this provides such great protection. It does make the phone a little more bulky, but that's okay as long as the phone is safe from accidental drops.
On a side note, OtterBox customer service is Amazing, too.
I would recommend this to a friend
Pros mentioned:
Grip
Cons mentioned:
Price, Screen protector
Rated 4 out of 5 stars
Pros > Cons for me...
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are much slimmer, do not have a screen protector, have good grip on the sides, and are made of harder rubber than the older otterboxes. I don't know if they will give as much protection against drops, but I like them better since they are not as bulky. But they shouldn't cost the same or more than the old ones. Now you have to spend money on a screen protector in addition to the otterbox.