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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $59.95

Customer reviews

Rating 4.8 out of 5 stars with 339 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro Hard Shell's protective qualities and how well it fits the iPhone 13. Many appreciate the case's sturdy build, secure grip, and ease of use, although some find it a bit bulky and note the absence of a screen protector. The price point is also a factor for some customers, with a few considering it expensive. While wireless charging compatibility is an issue for some, the overall positive feedback highlights the case's protective capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 339 reviews
  • Rated 5 out of 5 stars

    Otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find in store. Price was a bit high but fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the otter box is great no issues the representative was friendly and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Cell Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever if you want your cell phone to last without breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality!! Wouldn’t purchase anything else besides this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product.Would buy again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is sturdy and protects the phone great! Great price!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Disappointed in case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been an Otterbox user for many years but I didn’t like this case. No screen protector for the screen or the camera.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      It's great to hear you've made Otter a go-to over the years, though we were sorry to learn that you're not overly fond of the Defender Series Pro case. Although we don't make any camera lens covers, we do have a number of different screen protectors that can be paired with our cases for those interested in adding another layer to the mix, such as the Amplify Glass that you can check out right here at Best Buy!

      https://www.bestbuy.com/site/otterbox-amplify-glass-screen-protector-for-apple-iphone-13-and-apple-iphone-13-pro-clear/6471475.p?skuId=6471475

      Feel free to give us a call at 1-855-688-7269 with any product questions, and we'll always be happy to talk shop!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped phone numerous times and have yet to crack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter or no other

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You cannot go wrong with Otter cell phone cases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strongest case available! Protects the phone and the display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy great prices and no complaints on my purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a solid case and it doe not impact use of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy # 309 Thx Nicole and RJ so much!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if Verizon made it easier to furnish trade-in information. They don't list everything needed on info sheet and make it difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks strong reliable and help protect the phone save and buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy and durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great cases in general very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person very helpful Very Courteous Would you send again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 13

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his phone. I recommend this phone to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peanut butter jelly time!!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome got this Black Friday for 40 bucks. What what value son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to new iPhone and everything works much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at an even better price everyone was very helpful

    I would recommend this to a friend