Customer Ratings & Reviews
- Model:
- 77-85475
- SKU:
- 6471814
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Pro Hard Shell's protective qualities and how well it fits the iPhone 13. Many appreciate the case's sturdy build, secure grip, and ease of use, although some find it a bit bulky and note the absence of a screen protector. The price point is also a factor for some customers, with a few considering it expensive. While wireless charging compatibility is an issue for some, the overall positive feedback highlights the case's protective capabilities.
This summary was generated by AI based on customer reviews.
the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent.... Product I would certainly purchase again
I would recommend this to a friendBuying printing ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience shopping everybody was helpful and courteous
I would recommend this to a friendOtterbox rules
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best case I love it.I trust no other case
I would recommend this to a friendOtter Box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent option for all iPhones. Once I got it home it was a little hard to get my iPhone into it. I needed a uTube video to figure it out.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most important accessory you need for a phone!
I would recommend this to a friendProtect the phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, wish they came in bright color’s
I would recommend this to a friendGreat iPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great iPhone case with belt clip. Well worth the price.
I would recommend this to a friendContractor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was helped to find a phone case and your geek squad help me install the screen protector. This Lafayette store is always ready to assist. Thanks
I would recommend this to a friendOk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good prediction. Only thing I don’t like is that to put the phone on vibrate mode, it’s difficult to do so because of the plastic
I would recommend this to a friendOtter box for iPhone 13
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a good case. Only issue I have is the top right corner seems to loosen over time due to rubber material.
I would recommend this to a friend- Cons mentioned:Wireless charging
Wireless charging doesn't work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to protect the phone well that's its job however it greatly inhibits ALL attempts at wireless charging. Products from apple as well as other top brands do not charge through the outer rubber. If I remove the outermost part it charges however the protection is null and cant use the phone like this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Eric!
We're sorry to hear about your frustration with your Defender Series Pro! While this case is compatible with Qi charging, there are some chargers that perform better with our cases than others. We do recommend OtterBox Power option for the best experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269 and we can get you helped out.
Best,
OtterBox Customer Service Team
Poor instructions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions for putting on phone were poor. I had to go to you tube to understand how to put on phone.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clip of the plastic case to the holder is a little loose...my phone fell out of the holder a few times
I would recommend this to a friendCase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works well. This is second one I have had and it has been good for my phone
I would recommend this to a friendHounddog
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case for the price if you can find a good sale price on it!
I would recommend this to a friendmom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work as the employee grabbed the wrong case for the phone.
I would recommend this to a friendPhone protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to put on phone! Let store employee do it for you!,
No, I would not recommend this to a friendNot for iPhone 13
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried two different iPhone 13's and they would not fit. I almost felt I would crack the screen if I forced it anymore. I had to return, way too difficult.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
It's odd to hear that your Defender Series Pro didn't fit your device! We'll be sure to let our design team know about your experience. We're sad to hear that you ended up returning your case, but we hope you choose to give us another shot in the future. If you have any other concerns, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
I Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit phone correctly. Not very happy. Should've went to Verizon Store.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Defender Series Pro isn't fitting your phone correctly! That's certainly unusual, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Wrong case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the staff at the store was very gracious, they were given misinformation. The Otterbox that fits the iPhone 12 does NOT fit the iPhone 13. I ended up going back to the store returning the ones that I ordered with my phones, and thankfully, finding a style of Otterbox that worked.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your recent purchase! Because of the placement of certain features on the iPhone 13 devices, they aren't compatible with the iPhone 12 cases. If you're shopping for your case in store, it will need to be labeled either iPhone 13 or iPhone 2021 Large. If you have any other questions, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of.
Best,
OtterBox Customer Service Team