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Customer reviews

Rating 4.6 out of 5 stars with 1285 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,285 reviews
  • Rated 5 out of 5 stars

    Must have 4me or kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cases! Offer great protection and grip with its rubber outer shell. Improved design allowing for ability to still use screen protecter. Feel almost confident enough not to add insurance on device. This case will not effect mics on phone at all..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case would recommend. Like that it doesn’t get stuck to pants pockets

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox cases cutting corners?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to swear by Otterbox cases as they were hands down the ultimate protection! They still build a formidable case, however their bezels are much shallower and the screen protector is now no longer included as part of the case. I’ll most likely have to find a price appropriate alternative AND have to buy and install a screen protector.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised, perfect fit for my I phone. Love the cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox Defender iPhone Pro Max 13 Belt Clip Weak

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several iPhones and have used the OtterBox cases with belt clip for all of them. Yes, I know the belt clip is a fashion statement that all of the Hollywood Celebrities will be wearing in 2022. I just don't like having the phone shoved in a pocket for fear it will fall out. The case is slimmer than the Otter Box Defender for iPhone X. The reviews you may have read are correct. The belt clip to Otter Box case could be more "lockey" and secure. It does seem a little flimsy and I am concerned about long term wear and tear. Grade: B

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone case ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case you can buy, in my opinion. Fits perfectly, not bulky. Just what you need if you have an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent IPhone product for IPhone 13 Pro Max. Will be picking up a couple more of this OtterBox soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a great product. If you’ve dropped your phone and have an otter box on it then you know what a great product this is. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing busted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection! Have accidentally dropped my phone several times. No cracks, no scratches nothing busted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wrong size, returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looked like a good quality case, its the style i wanted, it was just the wrong size. i dont know what happened. it should have been the right case. i returned it for a full refund, best buy made it very easy to do so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case for Ms. Butterfingers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis is a terrific case and much needed for my butterfingers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I've ever had. Fits the phone well and feel confident in it's protection. The texture on the back of the case feels good in your had as well and retains grip even when went. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light but protects well. I have dropped the phone several times and nothing has happened to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product. Took some getting used to installing it on my phone. Only complaint is that it’s very bulky but that is exactly the point to provide this level of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly great quality got it for a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for your phone, The only thing is that the belt clip where the phone attaches doesn’t hold real well and the phone keeps falling out. Good thing the case protection is good because it popped out about 50 times already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective cover. Perfect fit. Well built and great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case for iPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Great protection. Highly recommended for all iPhone users!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features slim fits well around phone . now for the dislikes no screen protector, the belt clip will not hold the phone in place if you bump into something the phone will come un-cradled and fall otter box could have did better

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, James!

      We're sorry to hear about your disappointment with your Defender Series case! After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269 or file a claim online, here: https://www.otterbox.com/en-us/warranty-claim

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    The best cell phone case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case for under 100 bucks hands down! I have this case on my iPhone as I’m typing this. I’ve had it on for 2 years. Phone never broke once but the case is finally starting to show some wear so it is due for a replacement but that is a decent amount of time. It’s water resistant not water proof. If you are looking for waterproof then you will need to spend more than 100 dollars. I haven’t tried otter boxes lifetime warranty replacement but it exists. These frequently go on sale or on clearance so if your interested then keep you eyes peeled!

    I would recommend this to a friend
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