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Customer Ratings & Reviews

Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 1238 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention the excellent protection and great fit of the Defender Series Pro Hard Shell case. Many appreciate the case's grip and ease of use, along with its high-quality materials. However, some customers find the belt clip unsatisfactory and the price a bit high. A few also wish it included a built-in screen protector and was compatible with all wireless chargers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,238 reviews
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item It did the job that I wanted it to do

    I would recommend this to a friend
  • Cons mentioned:
    Belt clip

    Rated 4 out of 5 stars

    OtterBox Defender iPhone Pro Max 13 Belt Clip Weak

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several iPhones and have used the OtterBox cases with belt clip for all of them. Yes, I know the belt clip is a fashion statement that all of the Hollywood Celebrities will be wearing in 2022. I just don't like having the phone shoved in a pocket for fear it will fall out. The case is slimmer than the Otter Box Defender for iPhone X. The reviews you may have read are correct. The belt clip to Otter Box case could be more "lockey" and secure. It does seem a little flimsy and I am concerned about long term wear and tear. Grade: B

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Otterbox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case have purchased many over the years for different phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product. Took some getting used to installing it on my phone. Only complaint is that it’s very bulky but that is exactly the point to provide this level of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality product. Trustworthy company.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality case. Has protected my phone from MANY drops. Not to mention otterbox’s commitment to customer satisfaction, my case cracked with age, but the phone was kept safe. And OtterBox will gladly ship a replacement case for $5 in shipping costs when that occurs. I bought this case once, and have used otterbox’s warranty replacement process twice now. Literally no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I've ever had. Fits the phone well and feel confident in it's protection. The texture on the back of the case feels good in your had as well and retains grip even when went. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protecter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection tours phone from breaking and getting wet

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best cell phone case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case for under 100 bucks hands down! I have this case on my iPhone as I’m typing this. I’ve had it on for 2 years. Phone never broke once but the case is finally starting to show some wear so it is due for a replacement but that is a decent amount of time. It’s water resistant not water proof. If you are looking for waterproof then you will need to spend more than 100 dollars. I haven’t tried otter boxes lifetime warranty replacement but it exists. These frequently go on sale or on clearance so if your interested then keep you eyes peeled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tough case, makes your phone feel a little bulkier in hands but has an amazing feel

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A "MUST HAVE" for any phone.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most important attachment to my very expensive phone. If you're not protecting your phone with one of these, you're asking for trouble because some day, you'll drop your phone and, unless it safely protected, you're screwed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case and it’s slim. The clip on part is a little cheap, but the case is worth it if you aren’t using that part.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Indestructible Case and Screen Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case on the market. I had my phone attached to my motorcycle and while riding on I-595 at the posted speed limit. My I-Phone fell from the holder and hit the roadway. I walked back about a mile and found my phone with the case intact and only the screen protector was broken. I purchased a new case and screen protector exactly what I had before it dropped. If the case and screen protector can protect my phone when it fell off the Motorcycle then If no one runs it over it is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Belt clip, Screen protector

    Rated 3 out of 5 stars

    good for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great features slim fits well around phone . now for the dislikes no screen protector, the belt clip will not hold the phone in place if you bump into something the phone will come un-cradled and fall otter box could have did better

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, James!

      We're sorry to hear about your disappointment with your Defender Series case! After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. It's certainly odd to hear that your belt clip isn't securely holding onto your device, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269 or file a claim online, here: https://www.otterbox.com/en-us/warranty-claim

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Slim and protective.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesnt add to much bulk to my phone. And the protection of the is is great. This is my 2nd case, “changing it for comestic appearance only”. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly great hd case and belt clip. Holds phone tight.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Phone fits. Keeps it safe. I only use otter box

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone 13 Pro Max Case!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case for a iPhone 13 Pro Max. They not only protect the phone very well but they last a long time as well. Even added a pop socket to the back of mine myself.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    OtterBox phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great for my phone. Also the lady that assisted with installing it was very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is awesome product! My phone is always protected since I've been using the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get one for your child!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sturdy build. ideal for teenagers who likely drop phones more often than adults.

    I would recommend this to a friend
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