Customer Ratings & Reviews
- Model:
- 77-88696
- SKU:
- 6511005
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the Defender Series Pro Hard Shell's excellent protection and secure fit for the iPhone 14 Pro, frequently praising its grip and ease of use. While some find the case a bit bulky and expensive, others appreciate its high quality and lightweight design. The MagSafe compatibility and belt clip functionality received mixed reviews.
This summary was generated by AI based on customer reviews.
Not the normal Defender
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Otterbox defenders for years because I am really tough on my phones. This seems so cheap and flimsy compared to older versions. The “padding” is essentially as thick as a piece of paper and the plastic back is literally half the thickness of the iPhone 11 version. It seems they wanted to make it a minimalist case. I want durability and although I haven’t had it long, I really am not confident in the ruggedness of this new case. If I wanted a small case I would have ordered something else.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Awsome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install good price awsome product no stuggle at all
I would recommend this to a friend - Pros mentioned:Protection
I phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the brand always had them on all my phones to protect them
I would recommend this to a friend - Pros mentioned:Fit
iPhone 14 Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice feel in the hands. Fits perfectly. Would recommend.
I would recommend this to a friend - Pros mentioned:Protection
Happy with my Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the Otterbox since it gives the best protection
I would recommend this to a friend - Pros mentioned:Grip
Its alright
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time well tell how long it will last . Sleek and has a good feel amd grip to the phone
I would recommend this to a friend Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t fit right on the left side of below buttons.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're sorry to hear about this unusual situation with the fit on your Defender Series Pro case. Have you been able to verify that your case is the correct size for your device? It is very important to verify this, as we create our cases to fit the specifications of each device.
If you have verified that your case is the correct size, give us a ring at 1-855-688-7269 and we would be happy to help get a replacement sent your way.
Cheers,
OtterBox Customer Support
Dr. Sam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box probably makes the best protective case for cell phones on the market. However, after only 2 days, I returned it because it was so big, I couldn't hold it in my hand without fatigue.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber our casing sucks any more. I’ve had it 2 weeks I’ve never taken it off the phone and already it’s loose. Previous iterations were great the rubber is too soft and pliable it’s no longer the best
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced a loosening of the rubber outer shell of your Defender Pro Series case. We have a great warranty and would be more than happy to get that replaced for you! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great heavy case. Kinda tricky getting on, but love mine and my husband bought a black one.
I would recommend this to a friendSave your phone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I have been using Otterboxes for a while and they protect your phone!
I would recommend this to a friendNew phone and protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the technology and the great service! Knowledgeable staff is appreciated!
I would recommend this to a friend- Cons mentioned:Magsafe compatibility
Not mag safe compatable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is does not work with the apple magvsafe charger.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you have experienced difficulties with using this case with a MagSafe charger. The Defender Pro Series case is designed to work with wireless and MagSafe charging pads, but there are no magnets in the case itself. If we may assist further, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
OtterBox defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality product to protect my device. Would highly recommend.
I would recommend this to a friendAWESOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around phone and the only one you should ever need.
I would recommend this to a friend- Cons mentioned:Magsafe compatibility
MagSafe won’t work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with MagSafe well and falls off…………..
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Our apologies for any confusion prior to purchase, however, although this Defender Series Pro case is compatible with Qi wireless technology and will also allow a charge to pass from a MagSafe charger through to the iPhone, it doesn't have any internal magnetic properties to help maintain a "locking" connection.
If that's a must for your Apple/Otter experience, our Defender Series XT case was engineered specifically to accommodate the MagSafe accessory ecosystem!
https://www.bestbuy.com/site/otterbox-defender-series-pro-xt-magsafe-hard-shell-for-apple-iphone-14-pro-black-crystal/6510999.p?skuId=6510999
Best,
OtterBox Customer Service Team
Always go Otterbox!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far works great - wish it had the plastic over the screen
I would recommend this to a friendUsed iPhone case sold as new
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box was rip open would not snap together on phone will be returning to store
No, I would not recommend this to a friendPiece of crap holster
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 week, the holster corner broke and phone fell out lucky is was honest people around to return the phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're so sorry to learn about your disappointing experience with the Defender Series Pro Holster for your iPhone 14 Pro. We know that you expect better and more longevity out of your OtterBox products. The good news is we have our fantastic product warranty in place to keep you covered when things go sideways. Please give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement holster.
Kindly,
OtterBox Customer Support
No screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Defender does not come with a screen protector anymore. It must be purchased separately
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to disappoint with the lack of an included screen protector for the Defender Series Pro case for iPhone 14 Pro. Although an integrated piece was a longstanding feature of our Defender Series line, with the exception of the one for iPhone SE/8/7, we shifted away from that design back in 2017 in favor of direct interaction with touchscreens while still leaving open the option for use of a glass screen protector.
If adding another layer to the mix is something you might be interested in, the OtterBox Alpha Glass can serve as a great companion to the case. You can check it out at Best Buy through the following link, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop!
https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-apple-iphone-14-pro-clear/6511056.p?skuId=6511056
Happy New Year!
OtterBox Customer Support