Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 706 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the level of protection offered by the Defender Series Pro Hard Shell for Apple iPhone 14 Pro Max, as well as its grip, fit, and ease of use. Many appreciate the case quality, price, and included belt clip. Some customers have noted the absence of a screen protector and the lack of MagSafe compatibility, while others feel the case is not too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 706 reviews
  • Rated 3 out of 5 stars

    Otterbox 14 pro max case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the price. Won't work with my wireless charger, though

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects your investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new OtterBox phone case. I bought the iPhone, 14 promax, and it was a substantial investment. I’m happy to know that this will protect it very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great! Does a great job at protecting the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great durable materia. It seems to hold up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case I always buy it! I recommend 100%

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little disappointed!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case ok but holster has broken 5 times on 1 phone ears keep breaking off

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your belt clip holster accessory. Please reach out to our Customer Service Team and we would be more than happy to assist with this situation. OtterBox

  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Not for easy carrying in your pockets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bulky. Couldn't put it into my pocket due to size it added to iPhone 14 plus.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure trash, if I can rate it lower I would . I had to replace 2 times in a year . I was dropping it from my pocket . When trying to file the last warranty claim, for the third one , they take the claim and never send the product and won’t respond

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 3 out of 5 stars

    Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying it in a few weeks, the case broke apart.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Could get better

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be a little thicker in my opinion. Still feels like the phone will brake.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Exceptional Phone Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy plastic shell inside of a thicker rubber cover for impact resistance. Works very well at protection as OtterBoxes usually do! Great color as well!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best selling product out there for your mobile device. I love it and will continue buying the defender for all my mobile devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke the back of my iphone!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back of my iphone broke still with this expensive case on!! This otter box case is literally $80! Insane price for my phone to just break!! So sad about it. I got this case because unfortunately i do drop my phone frequently but thats why i invested in a case that was supposed to keep it from breaking. & sadly for me it cracked into a million pieces :(( i cant say i recommend this at all. Will not be buying again ;(

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% would totally buy this again top notch. Great quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it for the correct size but it’s a amazing product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pure Protection!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Defender series is always a must when getting a new phone. Protection all around and all buttons/ports are covered.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great cover

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Strong and durable. Charging port cover fits snd works well. Price was higher than most other products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to keep your phone safe and not breaking it, I am recommending to go with OtterBox and this is the best one

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliable case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for work and travel. I have piece of mind with this case when i have it on. Nice, slim, and sturdy.

    I would recommend this to a friend