Customer Ratings & Reviews
- Model:
- 77-88721
- SKU:
- 6511045
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the level of protection offered by the Defender Series Pro Hard Shell for Apple iPhone 14 Pro Max, as well as its grip, fit, and ease of use. Many appreciate the case quality, price, and included belt clip. Some customers have noted the absence of a screen protector and the lack of MagSafe compatibility, while others feel the case is not too bulky.
This summary was generated by AI based on customer reviews.
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Otterbox doesn’t feel as durable as the older ones.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're not feeling super confident in the durability of the Defender Series Pro case for iPhone 14 Pro Max. We actually put the case through our rigorous Drop+ Protection program to ensure it's up to the challenge, and it did not disappoint!
That said, if something comes up and your particular unit starts to show some signs of fatigue, we'll be glad to help get you set up with a brand-new warranty replacement!
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Over priced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way over priced for a piece of rubber that doesn’t come with any protection over the camera lenses. you have to buy that separate?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We apologize if the Defender Series Pro case for your iPhone 14 Pro Max wasn't quite what you were expecting. This case features raised edges around the screen and camera to assist with drop protection, but we're sorry if you didn't find these sufficient. We don't have any camera lens protectors available, but if you're looking for that next level protection for your device, we'd recommend pairing this case with one of our trusty screen protectors, like the Alpha or Amplify Glass.
As far as pricing goes, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product. We appreciate you taking the time to share your thoughts on this case with us though. Please feel free to give our Otters a ring at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Best,
OtterBox Customer Support
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I have used this product before. I purchased a new phone, and with it, a new Otterbox.
I would recommend this to a friendCase ok clip not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is fine. Belt clip don’t hold good causing phone to fall out easily. I will be returning this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Dom! We are sorry to hear that you are returning your product. But thank you for the feedback! We work diligently to improve our cases with each new iteration of our products thanks to feedback like yours.
Great Covers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent…………………………………………………………………………………………………………………………….::::::::::::::::
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly love buying Otterbox. Alway trust it and love the warranty
I would recommend this to a friendBest case for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case I have ever had ! Not to big not to small , just right .
I would recommend this to a friendGood otterbox product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and is exactly as described would buy again
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good case, it take work but it does work with MagSafe
I would recommend this to a friendThe most wonderful case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a firefighter and all my iPhones have used this case.
I would recommend this to a friendiPhone 14 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this item cause i had just up graded my phone
I would recommend this to a friendRugged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rugged, already saved dropped phone. Color true to photo
I would recommend this to a friendGgvcxxf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BjhgfbmmbxAAWEGCVBNLLIJHCZDFFVVBBJJUYTFCVBBLLLLKBBVV
I would recommend this to a friendIphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Intuitive. Great display. Fast with 5G
I would recommend this to a friend!!!!!!!!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNot great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case did not fit phone well. Buttons did not line up well with 14 pro max. Did not work with my wireless charger.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .It's really odd that the side control buttons of the Defender Series Pro case aren't properly aligning with your new iPhone. Is there any chance you have the iPhone 14 Plus rather than the iPhone 14 Pro Max? That would definitely explain things, since those two devices have nearly identical overall dimensions, yet different control button placement and cameras.
Feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to get to the bottom of the mystery and help make sure your device gets correctly covered for maximum protection and performance going forward!
Best,
OtterBox Customer Service Team
Holds well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s strong and very nice. Only take tome to remove it and putting back. Good product
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're thrilled to hear the Defender Series Pro case for your iPhone 14 Pro Max has been working well for you so far. We apologize if you had any trouble getting the case situated on your device though. We'll provide a link to our installation video for you below that we hope helps make this process easier for you down the line. Is there any other reason we lost out on those additional stars in your review? We'd love to hear more of your thoughts on this case. Please feel free to give our awesome Otters a ring at 1-855-688-7269 with any questions or concerns.
https://www.youtube.com/watch?v=gSNFGjYzWe4
Cheers,
OtterBox Customer Support
Too Much for Something that will easily break.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the “holster” falls off you belt and hits the floor hard enough to break either end-piece, you are out of luck. That holster is of no use, and you can’t buy a replacement. Your only option is to buy a brand new one at the same ridiculously high price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Mike! We are so sorry to hear that you experienced a broken belt clip holster! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox Defender Pro Series Case for iPhone 14 Pro Max
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong durable fits ok can be better. Like it so much
I would recommend this to a friend