Customers are delighted by the Defender Series Pro Hard Shell's excellent protection and secure fit for their Apple iPhone 15 Pro. Many appreciate the ease of use and the case's grippy texture, which enhances handling. Positive feedback also highlights the durable quality and the convenient belt clip. However, some customers find the price to be a significant drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 236 reviews
Rated 5 out of 5 stars
Otter box Defender Pro with Kickstand Belt Clip
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The OtterBox fits well-I did wish it would actually include instructions in how to put it on instead of forcing you to look it up online. It comes with a belt clip-I only saw the part that it was a kickstand or might have gotten another kind. Kickstand works fine, but I got tired of pulling it out (not hard to do!) of hard shell kickstand part just to take a picture. I do like the “rubberized” feel of the cover (without the kickstand) and will probably not use the kickstand much.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Best Investment for your Phone!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hands down has been my favorite OtterBox Series phone case for nearly all my iPhones for years. OtterBox has never let me down. This case provides just enough protection without feeling like a brick. I’ve dropped my phones countless times in the gym, getting in-out of the car, etc. and this case has saved my phone every time. If you line FEELING your phone in your hand and want optimal protection, invest in this case!
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case so much! I use it everyday and always grip my phone and have had no issues
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Reviewing
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Favorite Case! I love ho it make my phone still feel slim and how I could drop and not work about cracked screen!
I would recommend this to a friend
Rated 1 out of 5 stars
Will only charge with a mag charger 60% of the tim
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is garbage. I can’t actually believe Best Buy sells these. Almost $75 after taxes, and it only charges with the mag charger 60% of the time. Unfortunately for me, I only determined there was an issue about one week after Best Buy‘s return period. Please do your customers a favor and stop selling these. Exceptionally disappointed.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hello! We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions!
Pros mentioned:
Grip, Protection
Rated 4 out of 5 stars
Excellent Protection & Qualtiy, but has tradeoffs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
SUPER OtterBox protection! Zero issues there. Just be advised the thickness of the rubber required to give that awesome shock protection will make the buttons a bit harder to press. Not impossible, but you will have to grip the phone and squeeze. Also if you primarily use wireless charging, again the amount (thickness) of rubber required to provide that OtterBox level of protection will challenge many wireless charging pads. Those two subtle issues aside, I absolutely love this case as unlike many other cases that use thicker rubber to protect your phone, the OtterBox rubber is actually grippy when compared to Speck, Quadlock, and a every other brand I could fin in store at Best Buy. It’s the ONLY only that has a textured/grippy back as well, so it won’t slide off surfaces that aren’t level as easily as most other cases.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 15 Pro - Forest Ranger
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Fantastic Grip All Around
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case and love that the entire thing has grip. Mine has developed a creek sound after 1 month of use, but it's not that big of a deal. Ultimately, I don't really use it because the bulk it adds is impressive and I'm one of the iPhone mini fanatics. From a protection standpoint, it feels like a tank and I almost WANT to throw my phone around.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 15 Pro - Forest Ranger
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
OtterBox case for iPhone 15pro
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This OtterBox case is a lifesaver! It’s super durable and gives my phone amazing protection without feeling overly bulky. The textured grip makes it easy to hold, and the raised edges are great for keeping the screen and camera safe. I’ve already dropped my phone a couple of times, and it came out without a scratch. Definitely worth the investment!
I would recommend this to a friend
Pros mentioned:
Fit, Grip
Rated 5 out of 5 stars
Phone case approval
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case has a great feel and easy to hold. Perfect fit.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otterbox
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone is always protected especially when I am at work. Sleek design with strong protection
I would recommend this to a friend
Rated 5 out of 5 stars
Failing anger management class
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Failing anger management class but every time I throw my phone up against the wall or across the driveway, it remains unscratched and maintains its like new appearance. So, until i get my anger issues until control, I will continue to buy Otterbox Defender phone cases
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I cant think of any way to improve this product. full protection. They used to have a clear screen cover, but I would always rip those out for a glass screen protector.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Sturdy phone case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this case to protect my phone at work. As a machinist I can get metal shavings, coolant, and all sorts of grime in my charge port, the rubber flap on the bottom of this case helps prevent that. Also the sturdy 2 piece case lets my phone bounce off the floor and not crack the screen protector like my previous slimmer case did.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Product.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very secure protective shell. I especially like the fact that the charging portal is protected such that it keeps out dust, lint, etc.
I would recommend this to a friend
Rated 5 out of 5 stars
I want to love it but can’t
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good but missing MagSafe (I know it’s not supposed to have it) I love these defenders and my complaint is not what you think. I want more colors in the variant that has MagSafe but this is not a review for that case. This case has everything I love about otterbox it’s hefty and rugged. Has a good feel and a good weight. But it’s so hard to justify getting this case over a case with MagSafe. Every single thing about this case I love is ruined by the fact this version does not have it. I bought this case thinking I wouldn’t miss my MagSafe ecosystem that much but I do. If you’ve never used it you don’t know what you’re missing. I’m aware that some do not like MagSafe but there is no given reason a case should not have MagSafe when it is in this form. This would actually help the case not stretch out from having then adhesive mounts places on the back (if you can get them to stick) my only complaint is that otterbox doesn’t just offer MagSafe on all their cases to end the confusion.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 15 Pro - Forest Ranger
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Awesome Product and Company
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the OtterBox Defender series phone cases. Together with a glass screen protector(not included) and camera lens covers(not included)my phones are always safe. I have been using them for various phones for over ten years now. I have a physical outdoor job. The included belt clip holds securely to my belt and phone all day, everyday for years now. None of my phones have incurred ANY damage while using these cases. I have dropped Android and IPhone phones too many times to count. On dirt, rocks concrete it has always protected my phones.
I did have a case crack at the thinnest spot near the buttons of my IPhone 12 Pro at the time. OtterBox honors their guarantee. I simply contacted them, sent proof of purchase and a picture of damaged case. Within days I had a new case at no charge.
This review is from OtterBox - Defender Series Pro Hard Shell for Apple iPhone 15 Pro - Forest Ranger
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
phone protector
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
protects well. good grip. best part is it carries lifetime warranty with otter
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Otter box case for iPhone 15 Pro
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it, it is comfortable and it is not too big or small and it is not slippery at all. Otter box is a good case and I recommend it to everyone because it protects your cell phone and screen. I am comfortable with my new otter box case.
I would recommend this to a friend
Rated 4 out of 5 stars
port protector please don't break
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved my other Otterbox...until the little port protector flap broke and again on the replacement....so I switched to this model....on average the flap thing lasts about 2 years. So this is my third in 6 years....I should probably update my phone when this one breaks in 2 years as it is getting hard to find replacement parts for older phones, can only imagine what it will be in 2 years
I would recommend this to a friend
Rated 5 out of 5 stars
Otterbox for the win
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox has become known for producing great products, this case is no exception. I purchased this case because I need quality protection, so far this case is providing just that. it is a sleek designed case that has the hard plastic shell and the rubber outer coating. great case and was only $25 at Best Buy.