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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 253 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro Hard Shell for Apple iPhone 15 Pro, particularly praising its protective capabilities, secure fit, and enhanced grip. Users appreciate the case's quality, ease of use, sleek design, and the convenience of the attached belt clip, with some expressing fondness for the available color options. The only notable concern mentioned by a few customers is the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 253 reviews
  • Rated 5 out of 5 stars

    iPhone 15 case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case drop it few times left no damage would recommend to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter boxes have always been great to me and I love this one as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at this time. Not at this time. Not at this tim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is amazing !! Very strong snd reliable! Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. It’s perfect and just what I wanted!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good value. Great for product protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product would not buy another product , thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock solid case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good durable product with stand alot from drops and oils

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for a great phpne w purcahse on my end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great ....................................//

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still like otterbox cover but holder fits sloppy and afraid I will lose my phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Messy Store, Wrong Hook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was priced wrong and I returned it right away. For all of the employees standing around, they could maybe make sure things are in the right places, hooks and tidy things up a bit. The store is always a mess.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! If you find an OtterBox case to meet your needs, please reach out to our CS Team by phone or via chat with any questions or needs as we are always happy to help! OtterBox

  • Rated 4 out of 5 stars

    Phone protector.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice and strong material, good for working outside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why I’m having such bad luck with otter box but second case with a defective holster. Phone drops doesn’t fully click on either side of the case. Bummed! :(

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your belt clip holster and/or your Defender Pro Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 3 out of 5 stars

    Doesn’t feel secure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many otterbox defender cases over the years but this one seems to be the least secure. I feel like it doesn’t snap into the belt holder securely.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry you are experiencing issues with your belt clip holster! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no case for the flip that really works. the hinge is better than other cases, but it still broke within a month.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The belt clip portion is fine. The tab to hold the phone in place needs work. A slight push on the tab and the phone is released

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your Defender Pro Series case and belt clip holster. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case broke the first time it was put into use. It detached the phone case from the clip and had to be glued back together. Very disappointed with the issue. I have had identical style cases from this manufacturer on previous phones without any problems. Obviously the quality control has slipped.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 1 out of 5 stars

    Wrong size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit my new I phone 15 Even had help from associate First time a Best Buy associate didn’t know what she was talking about The right size otterbox was cheaper at ATT store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor fit of components

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Belt clip would not secure the iPhone in the bracket.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox