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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 332 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Defender Series Pro Hard Shell for Samsung Galaxy S25 Ultra, highlighting its excellent protection against drops, comfortable grip, and robust build quality. Users appreciate the snug fit and smooth texture of the case. Some customers feel it is bulky and a few were disappointed by the lack of a carrying clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 332 reviews
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit and alot of protection . Light weight but very solid when holding in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case for s25 ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockproof and drop-resistant, perfect for the device, easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Phone dropped a few timez face down and no cracks. Its not cheap but worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this OtterBox case. The build quality feels solid and durable without being overly bulky. It fits my phone perfectly, with precise cutouts for the camera, buttons, and charging port. The buttons are still easy to press, and the case provides a secure grip so it doesn’t feel slippery in my hand. I especially love the raised edges around the screen and camera — they give me extra peace of mind knowing my phone is protected from drops and scratches. The design is sleek and professional, so it looks great while still offering heavy-duty protection. Overall, this case delivers exactly what you expect from OtterBox: reliable protection, great fit, and long-lasting quality. Definitely worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Definitely Defends

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no match for this OtterBox Defender phone case. It has protected my phone from damage various times. I've not found anything that works better at protecting my phone, especially in my work environment. Cleaning it takes a bit more effort but that's negligible compared to the benefits. The case is a bit expensive compared to others. I've been using OtterBox Defender phone cases for years and have never had damage to my phone despite a few accidental drops here and there. Overall, it's worth the cost in my opinion. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Tough as Nails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my wife's phone. Great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    OtterBox Pro Hard Shell Cellphone protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OtterBox for years and will continue to use for all of my smartphones. New phones are so expensive, having the OtterBox protects the phone when it is dropped. I have dropped my phone so many times and with the OtterBox it just bounces and no damage. The tradeoff is its adds weight to the phone. Thank God!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone case has saved my phone when falling multiple times and the grip is good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If durability and drop protection are your top priorities, this OtterBox case is hard to beat. It’s not the slimmest or most pocket-friendly thing, but for the amount of confidence it gives you every time you pick up your phone — it’s worth it. Would definitely recommend to friends who are clumsy, work outdoors, or just want top-tier protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best case to protect your expensive phone this is the best one. I've dropped my phone many of times and the otterbox always keeps it protected. The price might seem high for some, but the protection on your phone that this case gives is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best Phone Case Ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome defense! Always have been able to rely on Otterbox. Protection is amazing as always and has never let me down. I love that this has has a nice grippy texture to ensure whatever surface I put my phone down on, it won't slide around. I never use the clip so even better they offer the case without it! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Galaxy S25 Ultra: A Stunning Piece of Tech (With a

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Galaxy S25 Ultra for a little while now, and franchement, it’s a fantastic phone. The design is magnifique—sleek, solid, very haut de gamme with its titanium finish. The screen is just stunning: bright, ultra-fluid, perfect for watching films or scrolling. It’s super responsive too; I haven’t had any lag, even with heavy multitasking. The 200MP camera is impressive and really captures the moment with beautiful detail. The new AI tools are surprisingly helpful—like having a little assistant in your pocket. Of course, it’s not perfect. For a phone this premium, I expected faster charging—45W feels a bit behind when others are pushing 80 or 100W. And I’ve had a couple of petits bugs with screen rotation and gestures. Nothing dramatic, but noticeable when everything else is so smooth. Still, if you’re coming from an older model, this feels like a huge leap forward. The price is high, oui, but for what you get, it feels justified. C’est un vrai plaisir à utiliser au quotidien.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Otterbox user: These are the MOST protective but still practical cases on the market. the design is excellent and quality is very good. Expensive, but a good example of "You get what you pay for".

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Solid protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my S25 Ultra and needed protection. I have dropped it many times and has help up great. Fit perfect, worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my Samsung Galaxy S25 Ultra. Good grip, sufficient raised lip on front protects my screen and 4+mm bezel on back helps to protect the cameras. Information on how to receive a free holster is included in the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Magda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent protection, very good grip, nice color! you can order holster online!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy case, fits the s25 great, great quality

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great case for your Samsung Galaxy S25 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most impressed with this case. It was very well made and it was almost like a second skin for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Standing on Business, still delivers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender series, being around essentially since smart phones has continued innovation, and this is felt in the slimness providing the same functionality. Not the slimest, but an improvement over previous generations.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Otterbox phone protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have use otterbox. It prottects my phone, it is very high quality.

    I would recommend this to a friend
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