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Customer Ratings & Reviews

Your price for this item is $63.99
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 312 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro Hard Shell for Galaxy S25 Ultra as a reliable protector for their phones, appreciating its ability to safeguard against accidents and damage. However, some customers have expressed concerns about the case fit, describing it as difficult to put on and potentially too tight, even suggesting it could cause damage during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 312 reviews
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never get anything but a Samsung phone and I love my s25 ultra I upgrade every year I tried Apple once I will never do that again so Samsung is the best one you can get it functions perfectly and I love the pictures that it takes

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, only case i will use is the defender series. Slim,feels good in hand . Great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best case to protect your expensive phone this is the best one. I've dropped my phone many of times and the otterbox always keeps it protected. The price might seem high for some, but the protection on your phone that this case gives is worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect product. Fits perfectly and I love the no slip texture.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how rugged the phone case is. Will definitely protect your phone from any falls and bumps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have if you need hard-core protection.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm rating it 5 stars because even though I do not use it anymore, I ABSOLUTELY LOVE IT. I still keep it in a drawer, hoping I buy a car with a navigation system before the S26 Ultra comes out, yet the magnetic case I bought is OtterBox too because of this case. My night job is tough, heavy physical activity and chemical usage for around 5 hours, 7 nights a week, and I this little fella kept my phone safe for months. My phone is still in a perfect trade-in condition for the time the next gen phone is released.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $1000 + phone protection for 70/80$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box defender will FOREVER be my go to case! Especially with how expensive the phones are now a days! I drove over my Galaxy 22 Ultra with my semi that had the same case on it and the ONLY thing wrong with the phone was the screen was trashed. When I brought the phone to my car everything else worked. I was able to call out, receive calls, text on my cars screen. I was already loyal to otter box but that day I became loyal for life! Do NOT get a cheap case for a $1000 + phone! You will regret it! I highly recommend the defender over the commuter (defender is a thicker more durable case).

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best choice in case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case super good, protecting my phone very good when falling and easy to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really durable good construction protects very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Ideal case for S25 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and provides great protection for the S25 Ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Deborah Alves Vieira

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my phone. The case is sturdy and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Best phone protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd otterbox I have had on my phones, never had to worry about damage to phone . Love the soft cover.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good its a glod case and does protect the phone properly

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a trucker i've always relied on Otter Boxes to keep my phone safe. I have dropped them numerous times getting in and out of the truck but have never had an issue because of my OB.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Very good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cases as far as protection. Probably the best, I just wish it would be less bulky, and somehow looked better. It feels like a tank of cases. You can feel the protection when you hold it. It feels like it wants to hold on to your hand. If you get the case and the holster you could probably trow your phone and nothing would happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongest protector ever seen in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a roofer, working in construction, without this case, my phone would have been broke already, it fell down from a roof a few stories high, i picked it up.I was amazed by this phone case, not just it protected the phone, but even the protector itself didn't got a scratch!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs an included holster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. I always buy the defender series for all my phones. I would give this item an excellent review but Otterbox stop including the holster which you can get for free if you scan the included card and will be shipped to you free. If you pay all this this money for a case the holster should already come with it like it used to. Now I have waited a week and still no holster.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    otter case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent case .easy to install. excellent grip to hold

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Satisfied

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Grip In The Hands, Double-Layered For Extra Protection And Looks Nice To

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is solid and works well protecting my new phone. Would choose any other case!

    I would recommend this to a friend
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