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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 547 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro's excellent protection and secure fit, frequently praising its ease of use and high-quality construction. Many appreciate the included belt clip for added convenience, while some find the case's bulkiness or price to be drawbacks. The absence of a built-in screen protector is also a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 547 reviews
  • Rated 5 out of 5 stars

    Gone but not forgotten

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. I’m sure it is perfect as all otterbox cases are. But my stubborn and unbreakable (like an otterbox) husband refuses to activate his new phone because he is afraid he will lose pictures he never looks at even though he can keep his old phone and doesn’t have to wipe the old one. We bought him the case in the hopes that the billion dollar. Contract we signed to get the phone from Apple wouldn’t be so he could just lose this new phone somewhere in the house. Which he has apparently done so we are 3 weeks past Xmas and the case and the phone may have ended up with the wrapping paper and Xmas decorations because I haven’t seen them anywhere and my husband is still using his iPhone from 1974.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good protection for phone! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fit perfectly, and is keeping the phone safe. The online ordering was simple, and I received a text the next morning as soon as it was ready for pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Time for an upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgraded case. Otterbox is never a disappointment. Fits great and keeps my phone protected.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best way to protect your device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using OtterBox for many years. Still the only brand I buy for my devices. Feels good, looks great, protects my investment. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Worth getting it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox and love how it protects my iPhone while having it slim and not to bulky. Worth it and a brand I would recommend no matter what

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterman, great case to protect my phone. Lasts a long time, and sturdy. Even when you drop your phone, this case holds up and protects.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    My go to phone case for every phone I’ve ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just what I wanted to add a little protection to my phone as well as added grip to prevent drops and slips. Sturdy and compact design, easy to remove and install.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case fits like a glove and is very strong around the phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and has great protection, gives professional image.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Adds durability to an expensive mobile phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially appreciate the sure and comfortable grip and the clearly well-engineered shock protection. I have used this for a month or so, and will be monitoring the durability of the two flaps that protect the "mute" button and the power receptacle which snap closed and readily open. This protective shell is a little pricey, but seemingly worth the extra cost. Also of note: the sales consultant was very knowledgeable about cost/quality alternatives.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek fit and doesn't hurt the phone when you drop it. Easy to put the phone in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong and sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, clean, very protective while maintaining a low-profile design. Perfect as a work phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case very sturdy best case I’ve ever had

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Working Well, as Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox was purchased for a phone to be used working in an outdoor environment with high potential for shock, dust, and water damage. So far it has done a great job protecting the phone. It has a few scuffs so far, but the phone is still in perfect condition. Putting the case on the phone was easy, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Otter box review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality product Protects i phone from damaging drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case and protects the phone really well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Favorite Otterbox Case

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly on my iPhone. Dropped my phone the next day after putting it down and phone stayed in-tact without any external damage or internal issues. Definitely recommend if you like keeping your phone clipped on your belt at work or anywhere you go. Stays nice and tight on clip, assuring no fall issues while moving around rapidly for miles at a time. Best phone protector I have ever bought using my hard earned money. Definitely my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Money Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest protection you can get for your phone. I have been buying Defender Pros ever since iPhone 5 or 7. I must dropped my phones at least 50 times and have never had to replace a iPhone due to damage, nor replace the glass screen. Same for my iPad 13 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its honestly a really solid case. Like. If I drop this I feel at ease because its a hard case and has alot to stop any cracks from happening. Even the cover for it helps me alot with the ease of taking it out and putting it away while at the construction site.

    I would recommend this to a friend
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