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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 563 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 563 reviews
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good protection for phone! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fit perfectly, and is keeping the phone safe. The online ordering was simple, and I received a text the next morning as soon as it was ready for pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gone but not forgotten

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. I’m sure it is perfect as all otterbox cases are. But my stubborn and unbreakable (like an otterbox) husband refuses to activate his new phone because he is afraid he will lose pictures he never looks at even though he can keep his old phone and doesn’t have to wipe the old one. We bought him the case in the hopes that the billion dollar. Contract we signed to get the phone from Apple wouldn’t be so he could just lose this new phone somewhere in the house. Which he has apparently done so we are 3 weeks past Xmas and the case and the phone may have ended up with the wrapping paper and Xmas decorations because I haven’t seen them anywhere and my husband is still using his iPhone from 1974.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Time for an upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for an upgraded case. Otterbox is never a disappointment. Fits great and keeps my phone protected.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Best way to protect your device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using OtterBox for many years. Still the only brand I buy for my devices. Feels good, looks great, protects my investment. What more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Worth getting it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox and love how it protects my iPhone while having it slim and not to bulky. Worth it and a brand I would recommend no matter what

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    My go to phone case for every phone I’ve ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just what I wanted to add a little protection to my phone as well as added grip to prevent drops and slips. Sturdy and compact design, easy to remove and install.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Otterman, great case to protect my phone. Lasts a long time, and sturdy. Even when you drop your phone, this case holds up and protects.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case fits like a glove and is very strong around the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beautiful cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this case for every single one of my iPhone products and I love it , so protective and very professional looking

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and has great protection, gives professional image.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Adds durability to an expensive mobile phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I especially appreciate the sure and comfortable grip and the clearly well-engineered shock protection. I have used this for a month or so, and will be monitoring the durability of the two flaps that protect the "mute" button and the power receptacle which snap closed and readily open. This protective shell is a little pricey, but seemingly worth the extra cost. Also of note: the sales consultant was very knowledgeable about cost/quality alternatives.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek fit and doesn't hurt the phone when you drop it. Easy to put the phone in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Aways Protecting and sporty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter box for years! Love their product. Keeps my phone safe and Secure without restricting usage

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Working Well, as Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox was purchased for a phone to be used working in an outdoor environment with high potential for shock, dust, and water damage. So far it has done a great job protecting the phone. It has a few scuffs so far, but the phone is still in perfect condition. Putting the case on the phone was easy, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone well protected. Very clumsy and drop my phone a lot- nothing wrong phone thank to protection from the case .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong and sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, clean, very protective while maintaining a low-profile design. Perfect as a work phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I bought this so my son won’t break his phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got a new phone for Christmas so I bought him a case for his new phone

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and very sturdy. It was easy to put on the phone and I am glad I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shell for phone. keep up the good work thanks.

    I would recommend this to a friend
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