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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 198 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the excellent protection, great grip, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro. Users also appreciate the perfect fit around the phone's buttons, ease of installation, and the appealing color options. Some customers have expressed concerns regarding the case design and bulkiness. Overall, the case seems to be well-received for its protective features and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 198 reviews
  • Pros mentioned:
    Ease of installation, Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has been my choice for phone cases for over a decade. They consistently keep my phones safe, screens have never been broken. This case is rugged and will do the same for you! Easy to put on super comfortable in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Buy it now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having bought Otter box products before this one was a no brainer. Protects my phone from falls has a little port for the battery charger which is great because I recently had an experience where my phone didn’t charge due to lint from being in my pocket. This now protects me from that as well. Oh and it comes with a belt clip that acts as a stand to watch videos on. Definitely a 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 4 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, I like its grippiness! Fits around the iPhone's buttons perfectly! A bit expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Protection and grip ability

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was exactly what I was looking for. Great protection and grip ability; I don’t feel like it’s going to fall out of my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A MUST GET, Saves you money on phone replacements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fist time buying this cover. I’m as clumsy as they come. Especially when it comes to my hands and dropping my phone. I’ve gone through TONS of covers. That PROMISE to protect your phone from high drops. But they’re a joke they never protect my phone! So wish I would have bought this first off. Would have saved me TONS of money on replacing phones. This case actually DOES what they promise it will do. Think case but SOOO worth the getting use to the little extra thickness. TRY IT, it will save your phone and you money on replacing phones! That is if your like me. And your phone just flies out of your hand like you have grease on your fingers. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Finding the right phone protector!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my hands and needed a phone protector that was easier to grab and hold. I was happy to find this one from a trusted brand, Otter. I then realized that several people I know have the same one in different colors! Thanks, Geeks! Best Buy rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Long Time Customer and I love OtterBox Cases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 2 weeks after buying my case, I accidentally dropped my New Phone, but had No Damage to it! Protected by OtterBox Defender! Plus they mailed my Free New Belt Holster, Too! That’s OtterBox!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. dropped it few times and phone is protected

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Excellent phone case apple 16pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent phone case. Sturdy. Easy to use side buttons. Would buy it again. Came in 2 days. Easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case - Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the iPhone. It isn't too bulky, but it provides great protection. There is a coupon in the box to order a free holster from Otterbox to use as a kickstand to hold the phone at an angle on the desk. I highly recommend this case for protection of your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent cover for my phone. Get protection and look good

    I would recommend this to a friend
  • Cons mentioned:
    Case design, Cutout

    Rated 2 out of 5 stars

    Good protection, Bad Design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Otterbox Defender series for years and have they have protected my phones well. Unfortunately, the design of this case with the new Apple camera control button just doesn't work for me. The cutout is in an awkward place for a right handed person and I just don't feel like I can hold the case normally. Also, the way the cutout is done, it leaves about an inch or so of the phone as well as any screen protector exposed on both the front and sides. I'm going to try to return the case. Right now, I've swapped out to an ESR Cyber Tough case which seems equivalent to the Otterbox Commuter case but the ESR includes a kickstand for the phone. The cutout on the ESR isn't a pronounced as on the Otterbox and there is a small piece that covers the edge that the Otterbox didn't.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Lite weight but sturdy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lite weight but sturdy. Bought for my tween grandson. It fits perfectly in his hand and pocket. He says it's Great"

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otterbox Defender case. The holster on this one doesn't give me that satisfying "click" when I put it on like the older models (two different phones) did, but so far it seems to be secure. My older Defender cases proved their worth. I haven't had this one long enough for it to be tested, but the fit is good and I hope it protects as well. The other two were awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Perfect case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for the protection of my iPhone. Literally is military quality

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real protection against drops. Easy to grip and still able to charge wirelessly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of installation, Protection

    Rated 5 out of 5 stars

    Cases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case it protect my expense phone and also easy access my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Extreme protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchased the otter box , supreme quality and with the otter box it’s always kept my phone safe , I have never broke a phone or screen with one of these on . Simply the best protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New case for iPhone 16pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv the security knowing it is safe from normal day to day wear/tear and occasional drops & bumps. The streamline case fits great in my hand and the texture provides good grip for firm handling. The case was easy to install and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox does it again with the security and covering for this IPhone 16 - the protection and texture combined are perfect.

    I would recommend this to a friend
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