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Customer Ratings & Reviews

Your price for this item is $64.99
The comparable value price is $79.99

Customer reviews

Rating 4.4 out of 5 stars with 192 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro Hard Shell case's protection and how well it fits the iPhone 16 Pro Max. Many appreciate the MagSafe compatibility and the improved grip it provides. However, some customers expressed concerns about the case design, particularly around the camera button area, and a few mentioned that it adds some bulk to the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 192 reviews
  • Pros mentioned:
    Grip
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Better than I thought it was going to be!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've struggled to find a case I like for the iPhone 16 Pro Max. I was skeptical of this one due to the cut out at the shutter button but after using for a few days now I'm happy with the purchase. The grip is comfortable and it doesn't add to much bulk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rusty’s iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case so much I bought a second one to put my mount for my motorcycle on. Before I was breaking screen protectors 2 or 3 a month. Now no more broken screen protectors looks nice and comfortable in my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use otter box defender for my phones. These are the best at protecting your phone and well worth the price in my opinion. I love the Denver dusk purple color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TA-DOW as in splendid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and I am chilled out knowing my piece is safe and secure !!!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 2 out of 5 stars

    After 10 days of use...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My impressions in these 10 days of use. The material with which it is made allows a secure grip, but it is very vulnerable because it lacks protection in the area of ​​the camera button, as happened to me, without it having been dropped or hit.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope that the great features of the Defender Pro Series case grow on you with time and with use. Should additional questions or needs arise related to your case, please reach out to our CS Team by phone or via chat, and we are happy to help! OtterBox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say…Otter Boxes are simply the best. Protects the phone really well and gives me peace of mind you can’t put a price on. Fits the iPhone perfectly and all the buttons and charging port remain easily accessible. Best case for people that tend to drop their iPhone often or do heavy duty type work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover was easy to install. It protects the phone well and allows access easily for all of the buttons on the phone. I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otterbox phone protector. I love that it has the magnet in the back so I can add a pop socket to it and that I can still mount it to my car windshield with a MagSafe phone mount. It’s also very protective for my phone. I’m the worst at always dropping my phone and it has held up great. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Case design

    Rated 1 out of 5 stars

    Design flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the defender series case for my new iPhone 16 pro max and noticed the case cut out for the camera button and was concerned it would not adequately protect the screen in that area. I purchased a screen protector just in case and have had my phone 3 days and I drop it once and landed right on that unprotected area and cracked the screen protector, I feel this is a serious design flaw from a company that I have used for 20+ years for all my phones going back to the 3GS because of the great protection they offer I will be returning this case and looking for a different case that fully protects my $1500 phone I am very sorry that they don’t have any options that don’t have that cut out

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved design works seamlessly with Apple's new camera control button on the Apple iPhone 16 line of our cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated up from Drop+ 4x rated on previous versions.
      We are so sorry to hear about your screen protector experience. If the screen protector was one of our products, please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little reluctant to buy this case because of the big cut out. So I bought another brand on Amazon. After putting that case on my iPhone 16 Pro Max, I seen why Otterbox went with the cut out. With the other case it was hard to use the camera control. With the Otterbox it’s simple. I’m hoping Otterbox does revise this now that a cut out with glass seems to be the way to go, but from the options that are currently on the market. This is the only rugged case I’d recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Case design

    Rated 4 out of 5 stars

    Good. But a weak point.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. But design for camera button shows a weak point. I had to replace the screen protector already due to drop where the phone landed on the one vulnerable spot.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Case design

    Rated 4 out of 5 stars

    It’s an Otterbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy protection. I have never had a problem with otterbox cases. Do not like the side opening on the case for the camera button, but I realize it is designed like this to accommodate Apple’s design.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 4 out of 5 stars

    MagSafe now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender series has always been my go to and now that I can charge it With the MagSafe it’s even better. I’d give it a 4/5 only because it’s so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case and price. Even came with offer for a FREE holster/stand. True quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    The only Brand I trust to protect my phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned OtterBox cases for my phones, because I needed Military Strength protection. I'm rough on my cellphones. I also love the fact that even though a belt clip did not come in the box with the case, they include a coupon for a free belt clip in the box, and it arrived within only a few days. The only reason I have dinged this case by one star is I was hoping they would provide more protection for the camera button on the side of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Purchase again and again,!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Color highlights the Iphone. Plenty of protection from drops, bumps, and bangs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put otterbox on my phone. They are the best out there for protection. The only problem I had this time was the Sagebrush color says Green. It looks more blue than green.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice protective case great fit great support fits easy in the pocket of your purse or pants pocket

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    16 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and isn’t bulky. Love the Mag! Camera button is easily accessible and not sticking out for bumping inadvertently.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. Makes the phone more bulky but should protect it well.

    I would recommend this to a friend