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Customer Ratings & Reviews

Your price for this item is $47.99
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The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 333 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection, grip, fit, and build quality of the Defender Series Pro Hard Shell for MagSafe for Apple iPhone 16 Pro Max. Many appreciate its MagSafe compatibility and the overall feel of the case. However, some customers have expressed concerns about the case design and bulkiness, while others have mentioned issues with the screen protector and consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 333 reviews
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Protecting My Investment Even After Many Drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Defender Series Pro Hard Shell MagSafe for Apple iPhone 16 Pro Max in Denver Dusk is a great fit no issues with coming out of case. Over last 2 months has protected my iPhone with no concerns. I appreciate the texture on the case itself on the back helps keep grip in hand to prevent slips like some other cases I have owned that are smooth backings. I wasn't too sure about the side camera button being exposed for my luck I would drop and hit the only exposed part of my iPhone and my iPhone would break but thankfully with drops I have had - my phone is safe thanks to Otterbox Defender Pro Hard Shell. The color is a deep blue almost purple color with trimmings in a lighter color periwinkle/lavender color. The MagSafe helps keep my personal information safe which adds another layer of protection. I loved it so much I purchased another in black for my Son's phone. Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip
    Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Good protection and feels solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this case for a bit now and overall it’s pretty solid. The grip feels good in the hand and it protects the phone really well without being too bulky. The buttons are easy to press and the fit is snug. Only downside for me is that the back shows smudges kinda easy, but nothing major. For the price, it’s definitely a good pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case to protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best cases to protect your phone. I am in construction and been using the Defender series for all my phones for the past 10+ years. The phones have been dropped on dirt, pavement, in water, etc. and they are protected every time. The real test was when I left my phone on the hood of my wife’s car. When she drove away and saw it fly off into the road, she pulled over to get it. She watched multiple cars run it over before she could get to it. When she finally got it and brought it back to me, we noticed that there wasn’t even a scratch on the phone, it was still in perfect condition. I will always be using these cases and never even consider anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Survives The Blue Collar Job Life With EASE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case, protects my very expensive phone and gives me peace of mind knowing its well protected in the OtterBox Defender Pro. This case allows for screen protectors to be used without interfering with the case at all which is a huge plus. Otterbox has a great warranty system so if you were to ever have any issues, they'll have you covered.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTERBOX is the real deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case just prior to my long Route 66 road trip. Glad I did as I dropped my phone several times while taking awesome pics along the way. This OTTERBOX case took the hit each time, doing its job perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Better than I thought it was going to be!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've struggled to find a case I like for the iPhone 16 Pro Max. I was skeptical of this one due to the cut out at the shutter button but after using for a few days now I'm happy with the purchase. The grip is comfortable and it doesn't add to much bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A++++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use otter box defender for my phones. These are the best at protecting your phone and well worth the price in my opinion. I love the Denver dusk purple color

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    TA-DOW as in splendid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and I am chilled out knowing my piece is safe and secure !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rusty’s iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case so much I bought a second one to put my mount for my motorcycle on. Before I was breaking screen protectors 2 or 3 a month. Now no more broken screen protectors looks nice and comfortable in my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 2 out of 5 stars

    After 10 days of use...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My impressions in these 10 days of use. The material with which it is made allows a secure grip, but it is very vulnerable because it lacks protection in the area of ​​the camera button, as happened to me, without it having been dropped or hit.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope that the great features of the Defender Pro Series case grow on you with time and with use. Should additional questions or needs arise related to your case, please reach out to our CS Team by phone or via chat, and we are happy to help! OtterBox

  • Rated 1 out of 5 stars

    iPhone 16 case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the best, I’ve been buying Otterbox for 14 years straight since I was in high school. However, this case in particular does not protect the phone fully due to it being left unprotected from its camera button side. My phone sustained damage due to that opening. C’mon otterbox you’re better than this

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Tim! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Rock-Solid Protection with MagSafe Convenience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a longtime fan of OtterBox, and the Defender Series Pro for the iPhone 16 Pro Max continues to impress. The case feels incredibly durable and offers serious protection without being overly bulky. The fit is perfect, with precise cutouts and responsive button covers. What really sets this apart is the built-in MagSafe compatibility—it works seamlessly with my charger and accessories. The grip is excellent, and the sleek black finish gives it a clean, professional look. Highly recommend this case if you want top-tier protection and MagSafe functionality all in one!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit, Protection

    Rated 5 out of 5 stars

    Perfect Protection for My iPhone 16 Pro Max!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my OtterBox case! It fits my iPhone 16 Pro Max perfectly and offers amazing protection without adding too much bulk. The build quality is excellent—sturdy, reliable, and clearly designed to last. I feel confident knowing my phone is well-protected from drops, scratches, and everyday wear. Highly recommend for anyone who wants both durability and a sleek look!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit, Protection

    Rated 5 out of 5 stars

    Timeless OtterBox quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and very nice fit. Excellent all around protection. Quality feel.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Protective, Grip, Affordable and worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of searching for the perfect case I was thankful Best Buy had so many options and I could actually feel the texture of the case prior to purchasing. Finding the right fit, texture and grip was important to me. This case has protected my phone during all my hectic hobbies.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter Box always!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other phone cases, but I always come back to Otter Box. The fit is always right for the IPhone indicated. It is slim enough but I have never had damage to my iPhone when dropped with the Oterr box on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased OtterBox Defender cases for my iPhones, due to the extreme protection they provide. Over the years the cases have provided great protection, backed by awesome customer service. However, this case had me skeptical with the quick camera slider button cut-out, that it would be a compromised spot for damage during an accidental drop. So, far so good. I feel the case is well built but I hope OtterBox will come out with an updated Defender case that will provide move coverage over the camera slider button. I recommend this case to anyone looking for good phone protection, good customer service and great style and feel that isn't too bulky. I've been using OtterBox for 12 years and I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Phone holster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my phone and easy to handle Good protection for my phone, and eases my mind, knowing that my phone won’t get broken

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked the Otto box. Best phone protection out there, this one isn’t as bulky as the othes

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Rugged and protective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this does not come with a “holster” included in the package but there is a card inside to get a free one from Otterbox. Yes it is the same great quality you expect from Otterbox but due to the size of the IPhone 16 pro max, it takes a little getting use to the size on your hip. Great product with the ruggedness needed for people who worry about protecting their investment from oops accidents.

    I would recommend this to a friend
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