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Customer Ratings & Reviews

Your price for this item is $38.99
The comparable value price is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 544 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra due to its protective qualities, comfortable fit, and overall case quality. However, some customers feel the case is expensive and somewhat bulky, and some have expressed disappointment over the absence of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 544 reviews
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Always my go to case type regardless of the phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cases. A bit thicker case for sure but it has always come through at protectong my phone from drops that happen almost daily. I love that the outside case is a bit textured which has helped me not drop it. Also comes with clip attachment to hold your phone. I use it alot with my belt which is convenient when my pocket doesnt work well for it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case combines style, durability, and functionality into one sleek package. Crafted from high-quality materials, it offers robust protection against drops, scratches, and everyday wear while maintaining a slim, lightweight profile. The precise cutouts ensure easy access to all buttons and ports, and the textured grip prevents accidental slips, making it perfect for on-the-go use. Its design is both modern and versatile, appealing to various tastes without compromising on protection. For anyone looking to safeguard their phone with a case that looks as good as it performs, this is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Belt clip, Bulkiness

    Rated 5 out of 5 stars

    Otterbox Fan!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second case Ive purchased from Otterbox! I had a Samsung Galaxy S9 and the case did and excellent job of protecting it from damage. I did drop it a few times on a hardwood floor and once on pavement. Not a thing happened, especially not the screen! It does make your phone a bit thicker and slightly heavier. I albeit market this case and company myself!!! You do need to be careful with the beltclip. It is easy to break off the cover. I now keep the phone in my coat or pants pocket. You wont regret this case. Its not cheap, but neither is the quality!!! I highly recommend this case!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 4 out of 5 stars

    Good product safe phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soild and dependable. I got on sale, notnsureni would pay full price for it. The main reason i deducted a star is for the bulk, and the issues i have with accessing the USB port for some things. I have to disassemble the case to be certain accessories to work. Otherwise, prob the safest the phone will ever be.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    OtterBox Defender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender Series Pro Shell is one of my favorites. For the protection that it provides it is not very bulky. The feel is very apropos for a good phone. The shell has a good coefficient of friction which prevents it from sliding of smooth surfaces. It was easy to install and the controls work great. The seal on the bottom end performs very well, I don't think anything will be getting in.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Belt clip, Bulkiness

    Rated 5 out of 5 stars

    This is the one you want!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always the choice for my phone cases. Why spend 1K and over for a fancy phone, then cheap out on the case? Yes they are bulky but I'd rather have a protected phone than something cute. Having said that, the company really needs more colors in the Defender series, along with one that does not come with a belt clip. I always end up trashing it, wasting money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great otterbox as always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent fit and best protection in class, cutouts and buttons are comfortable. Only gripe is the price, $65 is a lot of money, but it has protected my phone from breaking multiple times, definitely worth it. Also being compatible with wireless charging is a major plus, only downside is there are no magnets for compatibility with magsafe accesories (or qi2)

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best case for Galaxy S24 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inalways buy OtterBox cases for my phones.l for years. I haven't broken any, this case has saved me from having to replace/repair my phone several times. They are a bit pricey, but worth the lifetime replacement if something happens to the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterbox best phone case around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox has saved me so many times i've stopped getting insurance on my phone because of the otterbox. These things hurt indestructible and will save any phone that you have. They might not be as stylish. There's some of them out there. And they might not have your team name or flowers or your dog on it. But they are the best phone cover around. With the work I do getting up-and-down cars and water around. I slip sometimes fall. Drop my phone out of my back pocket. I can't tell you how many times I thought my phone would have been destroyed and it wasn't I. Would give this product more than 5 stars if I could. So in my opinion, this is a 10 star product. And hopefully they never stop making them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Really protects my phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my OtterBox case. It, and the ones I have had in the past, have protected my phones from the many drops I have had happen. I've never had a cracked screen. Some people may think it may be a little bulky, but the protection is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip, Protection

    Rated 5 out of 5 stars

    Otterbox defender s24 ultra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case to protect your phone at work. The case cleans easy and doesn't slip out of your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Beast of a case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case just wished they still had the old screen protection from the past. Still very robust makes u feel confident thet u will not damage your phone. Would highly recommend this product, especially if you work in a rough and damaging job where you have a good possibility of damaging your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cell phone safest protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only time I've had a cell phone that has NOT been destroyed beyond the ability to get all my information off of it is when Ive had an OtterBox on it! Love Love, it's a NO brainer!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    phone protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this cover is just what I needed. A great protector of my phone. was delivered faster than I had expected. Good grip and nice color. I feel my phone is well protected.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 4 out of 5 stars

    havent used it since bestbuy delayed my cell order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent used it yet because best buy lied about when my samsung s24 ultra would be in! they said it would take about 7 days and will be here thursday, i checked a few days later and it was coming early on wednesday. i went to the store wednesday and it wasnt there, they said should be thursday, then a few hours later i got an email saying its delayed and it has no information where it is at or when it will be there. best buy told me to wait for the email saying its at the local store. so yeah, i dont know if this case fits good or not but its over priced at $60. i got one at amazon, of course its less quality, but only like $10. what i dont like is the cameras are exposed, some cases (cheaper cases) have a solid plastic cover over it. on amazon i bought 3-5 little round covers to put over them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protective case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with my screen protector with this case. Keeps your phone safe from major drops. I noticed with the commuter and symmetry cases, they are not as tuff compared to the defender pro. If you want your expensive phone to break then the commuter and symmetry is not the go to at all. The defender pro is! I do recommend this case if you want your phone secured and protected at all times. Love my s24 ultra

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box phone cases in my opinions are one of the best phone cases today on the market. They usually give me about two and a 1/2 of great quality before the snap part/ rubber part wears down. I just hope that my Galaxy S24 Ultra caseDefender series Pro give me that so I don't have to spend more money on new phone. So I recommend this product to anybody.That's looking into purchase a phone case Galaxy S24 Ultra CaseDefender Series Pro

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Grip, Protection

    Rated 5 out of 5 stars

    Top of the line!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt in my mind, this is the best phone case available for my new S23 Ultra! And the grip is great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for construction

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone cases you can buy if you work in construction. Does amazing in protecting the phone but dust does tend to still enter the case

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector, Wireless charging

    Rated 4 out of 5 stars

    Great case, sacrifices featurws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not compatible with wireless chargine nor does it have a cover for the cameras but the ottorbox case provides excellent impact portection while not being excessively bulky

    I would recommend this to a friend