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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection and snug fit offered by the Defender Series Pro Holster Case for Samsung Galaxy S10+. Positive feedback also frequently mentions the case's ease of use and good grip. However, some users note that the case may interfere with wireless charging and that the belt clip could be improved. The absence of a screen protector is another common point of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,248 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Perfect Protection and Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox Galaxy 10+ case fits very well, snug, and feels thin and protective, and it charges easily on my Seneo Wireless Fast Charger unlike my Galaxy Note 10+ case that is the exact same case. For some reason I have a hard time getting the Note 10+ to charge on my Seneo wireless fast charger without taking the case off and putting it back on or taking the case off period. The S10+ case is the same thickness on the S10+ as the Note 10+ case on the Note 10+. You should get the case, but be sure it charges queen your wireless fast charger. Until it's put on your charger, take care of the case, packaging, and receipt just in case you have to bring or send it back. The S10+ is the one with the water on the screen; whereas, the Note 10+ is the phone with the red roses on the screen. You see the S10+ charges and the Note 10+ does not charge, but both are there same thickness.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my samsung s10 plus and is very protective

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this case. It looks great on my phone and has superior protection. Otterbox defender cases have never disappointed me!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice Otterbox Series Pro Holster Case for S10+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a few days fit is very good. Didn’t have a screen protector used the one already preinstalled on galaxy s10+ from the factory. Have had owned a few Otterbox cases and never had any issues with them in the past. Hopefully this one will be as good time will tell!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    As always a great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only cases I’ve ever used are otter boxes and only the defender series! Thee best cases hands down!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Choose the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time I purchase a new phone, I have opted for the OtterBox Defender series. I prefer the holster placement of the phone versus having to store the phone in a clothing pocket. Very rugged case that will protect your new expensive phone. The additional weight of the case is minimum and is a two-piece design (one for the phone and the other for the holster which interlock).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2nd one in 1.5 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one in 1.5 years max. After 1 year volume buttons stopped working. Never had to remove rubber part of it until then. Then had to when i could not use volume buttons. Eventually it started calling apart. The part the civers the charging port broke off after about 3 minths. Then after 6 minths the part the mobed back & forth 2 cover aux audio port broke off. Till was great til 1 year when volume buttons stopped working regularly. After 1.5 years i will attach pictures of what it looks like. Only reason 3 stars if because it lasted well for 1 year & drop protection is great until it falls apart as seen in attached photos.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Forsaken,

      We're so sorry to hear this. Our cases are tough, but they aren't 100% infallible. The good news is we have a great warranty that's calling your name. Please feel free to give us a call at (855) 688-7269 to set one up.

      Best,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Great value. but too many pre-loaded apps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many apps for a grandpa, but great for techy kids!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box is a great phone case for the S10 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Like tank armor for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a slip on case and they offer some protection to the back side of the phone but the screen side is still vulnerable because the lip edges are shallow and near flush. Not a good thing for a drop of a $1000. phone. The Defender, like all of the series, has a substantial lip projecting over the screen sides and affords a firm grip. The hard plastic cover with a belt clip can cover everything securely like a turtle shell. Without it in place, the poly cover still offers extreme protection against drops. The Pro version supposedly has antimicrobial protection. The proof of that is not clear. Overall, the best heavy-duty protection available with some sleekness to the fit. Slip-type cases might work for inexpensive phones but top end cell phones merit the best.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used otter box cases for my husbands phone for years with great results, the case is sturdy and has a rubber feel for better grip. only down side is there is not a screen protector with the 10 series, had to get a 3rd party screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    GOOD PROTECTION FOR YOUR PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM IN THE CONSTRUCTION BUSINESS, AND MY PHONE GETS A LOT OF ROUGH TREATMENT, EVEN THOUGH I TRY TO KEEP IT OUT OF HARMS WAY. THE OTTERBOX CASE ON MY S-9+ THAT I JUST TURNED IN DUE TO CONNECTION PROBLEMS WAS STILL IN GOOD SHAPE, BUT WOULD NOT FIT THE S-10+. i THINK IT IS OVER PRICED FOR WHAT YOU GET, BUT IT DOES PROTECT YOUR PHONE.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Belt clip

    Rated 4 out of 5 stars

    great holster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last one I had for my S8 the holster part with the clip had cracked. While I step off my boat. the holster failed and the phone went swimming with the fishies. Now I have S10+ and purchase one other OttBox. I seem to be a bit stronger and the phone snaps into it with an extra click. All though I was again on my boat and the phone popped off the holster but fell on the deck. Think it was my fault bc I didn't snap it in good. Will keep track if it happens again and report back if it does happen again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Protection

    Rated 5 out of 5 stars

    Good quality case.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a must have. Its snug fit and maximum protection all around makes this the best case you can buy. Taking off/opening up the plastic hard shell case is way easier on this case than it was on my otterbox defender case for my Samsung Galaxy s8 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Case is good, holster is ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my second one of these cases, but I'm rough on my stuff unintentionally. I'm a former firefighter and used otterbox cases on most of my phones for more protection and durability. One of my older phones was run over (screen down) with a case on and the phone survived with no damages but can't say the same for the case. I will 100% stand by the case for this phone. Only downside is nonscreen protection built in. One feature I wished they could bring back. I broke my last case and last holster with my previous job (very physical and outside conditions only job). Definitely recommend these cases. If you're worried about wireless charging for your phone, there is no hindering of that capability either.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great phone protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I've really grown to appreciate this brand of phone protectors. When I finish using the phones, they still looks brand new. With my latest purchase of the Samsung S10 plus, I immediately went to this brand. It is a great protector. The only issue you may need to look out for has to do with the screen protectors of this generation of phones. You may need to trim your screen protectors before you put this phone protector on. To be honest, I wish Samsung would offer a flat screen version of this phone in that the curved edges do present problems with the latest generation of screen protectors. But that's just my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and slimmer than the image lets on. Very tight and makes the phone feel secure in your hand. I've always used Otterbox and stand behind them on most cases. This one in particular has bumpers on the top and bottom of the case so when you drop it and it lands face down, the screen never touches the floor. Fits great in the pocket, a little tight with jeans depending on the fit. Other than that, this case has a new way of latching on the bottom side so beware if you are used to the older snap locks.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price, Screen protector

    Rated 3 out of 5 stars

    Overpriced and not that great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the exact case for the same phone since the previous case quit working with my belt clip (partially broke, still would protect the phone). The power tab broke off after about 10 months. Don't plan on getting a Otterbox case for my next phone. Way too expensive for what you get. They even stopped including the screen cover, but raised their prices. In my opinion, Otterbox can't compete with quality and price with the less costly options out there. Innovation? They are behind!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Defenders are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this item before only in Blue when I first bought my Samsung Galaxy S10+ on 3/2019, so 2 years & 10 months before the rubber outer skin gave up on the right side by the volume buttons!! I defiantly would recommend this again and the Black one works as well as the first one did. OtterBox - Defender series are great and will look for them on my new Samsung phone soon.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease to hold and not slippery. fots well and isnt to bulky. ive dropped my phone a few times and it has done its job well

    I would recommend this to a friend
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