Customers express satisfaction with the Defender Series Pro Holster Case's protection and fit for their Samsung Galaxy S10e. Many also appreciate its ease of use and the improved grip it provides. However, some customers point out the lack of a built-in screen protector and find the case to be somewhat bulky and expensive. Concerns were also raised regarding the weight and the accessibility of the volume buttons.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 457 reviews
Rated 5 out of 5 stars
Solid protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An Otter case protected my previous phone for years, and it did such a good job I wanted to get another to defend my newest phone! It is designed to absorb impacts and for it has done the job well!
I would recommend this to a friend
Rated 5 out of 5 stars
Great phone and camera!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this upgrade from my G-7. Takes much better pictures, 4 times the storage, quicker response and better protection.
I would recommend this to a friend
Pros mentioned:
Ease of use, Fit, Grip
Rated 5 out of 5 stars
Great Protection
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This OtterBox Defender Series Pro Holster Case provides a great suit of armor perfectly fitted. It's a nice tight fit keeping its size minimal while providing an ease of use sliding the phone in and out of the belt clip carrying case that swivels to multi positions. It provides a very comfortable and firm grip for the hand and remains small enough to put in a pocket if desired.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk, Volume buttons
Rated 3 out of 5 stars
bulky
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the less expensive of 2 choices to hold the Galaxy S10e. It's quite bulky though. I'm not sure if the volume buttons are working under the cover. But then, I'm still learning the new phone too. The belt clip holder is also very bulky. The hard plastic digs into my side on occasion. I probably would have chosen an alternative if available at a reasonable price.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there,
We're sorry to hear you're not loving the look of this Defender Series Pro Case. This case is our most rugged series. Its specific dimensions allow for both premium security and a pocket-friendly look, but we understand it's not for everyone. If you're looking for something a little more streamlined, feel free to check out our Symmetry Series case on our OtterBox website!
Best, obcst
Pros mentioned:
Grip, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
OtterBox is always the best!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've used OtterBox cases on every phone I've ever had and they've always done exactly what they are supposed to, protection, grip, and style without being overly bulky and obnoxious. They have protected my phones through many accidental drops and I don't think I could ever switch to a different brand of case!
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Weight
Rated 4 out of 5 stars
OtterBox - Defender Series Pro Holster Case Review
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let's start off saying that this is serious armor for your phone. It's bulky and NOT simple to put together but once it's on, it is fantastic (and completely worth the effort).
I never bothered with the holster part, btw.
I will say that I personally find the bulkiness to be a GOOD thing because it makes holding the phone infinitely easier but it adds to significantly to the weight of the phone. I found that it was too heavy for my vent-based car mount. Had to go for a glass suction cup mount, instead.
Also, if you wear tight jeans or tights with side pockets...good luck getting it in and out of a pocket with this case installed.
Since installing, I have dropped the phone multiple times on my hardwood floor (middle of the night clumsiness) from differing angles and heights. Not a single bit of damage to the phone (or the case). Definitely worth the purchase!
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Cons mentioned:
Weight
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects my new phone. Makes it bulky & easy to hang on to as the phone is very slippery & hard to hang on to without it.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great Case
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone case protects your phone and good value
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
OtterBox rocks!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very clumsy. I have dropped my phone onto pavement many more times than once! OtterBox has saved my phone every time.
I recently upgraded my phone, and I purchased the OtterBox for it at the same time.
Take your time disassembling the OtterBox in order to insert your phone. The de-construction can be a bit confusing, and the picture-only instructions (a la Ikea) are not entirely clear -- at least they weren't to me, until after I'd already figured it out. Just work carefully and slowly; you'll get it!
My only issue thus far relates to the orientation of the little flaps at the bottom of the Box, which cover the charging port and the headphone jack on the phone. For my previous phone, the OtterBox's flaps opened from the front to the back. For this one, the flaps open from the back to the front, which (1) makes it harder to dig the flaps out from the box to uncover the port and jack; (2) causes the squidgy part of the Box to flex and try to part ways with the hard-plastic part, perhaps allowing dirt in between (time will tell); and (3) puts the charging cable in front of my phone instead of behind, so it can get in the way sometimes.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Price
Rated 5 out of 5 stars
Great case a life-saver
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
OtterBox is my preferred case for all family's phones.
I know looks a little bulky but who is laughing at the end when you are using a thin non-protection case in a 3 foot fall?
It is a little pricey but keeps your phone safe and sound!
I would recommend for sure this case for sure for any model or brand of phones.
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Cons mentioned:
Weight
Rated 5 out of 5 stars
Phone case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to put on. Great protection, just a little bulky.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
great case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
fits perfect and gives good protection but not too bulky
I would recommend this to a friend
Pros mentioned:
Ease of use, Fit, Protection
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case very protective. Perfect fit and very easy to assemble.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
great protection
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What can i say, its an otter box. If you want protection for your phone or tablet it is worth every penny. If i had any complaint or suggestion would be that it comes with a screen protector or dose a little more to protect the screen. This dose not suggest there is no protection just would like to see a bit more for the money
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
Bought it for protection of new phone
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought my father a new S10e, and needed a case that would protect the new phone against drops, scratches, etc., as he works on a farm and has to carry it everywhere. I picked this case because it would be secure on his side, with the face protected, yet ease of use when needed. It's working great.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Basic Design, Great Protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this case because I'm accident prone and couldn't see spending hundreds of dollars on a phone without the best protection to prevent cracks, nicks, or flat out shattered screens when an accidental drop occurs.
Honestly this is the most expensive case I've had on a phone and it's certainly not the most stylish, but there are tons of cheap and cute cases available if what desire from a phone case is just a skin that looks fun... What I paid for here isn't a case that make the phone look cool, its peace of mind that my new phone is protected from damage. If you don't mind something that looks basic and feels a little bulkier in your hand, but offers solid protection, then the Otterbox Defender series is for you!
I've had this case on my Galaxy S10e phone for a month now, and I've dropped it once from waist height... I felt a familiar panic watching my new phone slip out of my pocket, bounce and land face down on hard tile floor. Not long ago the same type of drop completely shattered my previous cellphone screen to smithereens. But I'm happy to say my new phone and the defender case suffered no damage. You can't even tell it was dropped!
I'm giving this four stars because it is on the expensive side, so I feel like they could offer more color choices (black was the only defender available in store) to give the product a little more style and personality, but for protection and durability it gets a 5 Stars!
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
I am a fan of Otter Box Phone Cases
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fit's like a glove, I have never had a phone break when using a defender series case on any of my phones over the past several years. I accidentally dropped my last phone stumbling down some stairs, easily fell 30 feet. Not a scratch or issue with the phone. Every time I get a new phone, it gets an Otter Box Defender Case.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Great protection
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
With the Samsung 10e being so thin and slick, I was always dropping it. With the Otter box I don't have that problem anymore. It's great protection for my phone. It does not slip out of my back pocket. I don't use the clip but I'm sure if you wear a belt then it would come in handy.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
defender case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If anybody is an outdoor person, or work in rugged environment, this is the case for you. I had it for 2 weeks. Best protection ever.
however I am not spending much time out, and my work is fairly clean therefore it was to bulky for me.
All and all this product is worth way more than 5 stars.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great screen protection and drop protection
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this case for my s10e. It doesn't have an integrated screen protector, but everything except for the screen is covered, excluding the powerbutton for the fingerprint reader. All port covers were located in the correct place. Only issue I have is that the volume and bixby buttons are not that easy to press, but also should not be accidentally bumped due to this.
If you purchase a popsocket to attach to the case, it will not stick due to the material and groves in the back. However the Otterbox Defender + POP which has a popsocket intergrated into it (already mounted as apart of the design) would be your best option if that is something you desire.
Case has great screen protection with its raise front and overall feels like it is very sturdy.