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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 359 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the Defender Series Pro Modular Case's protection, fit, and ease of use, with many praising its ability to safeguard their phones and its user-friendly design. The case's quality and grip also receive significant praise. However, some customers express concerns about the case's bulkiness and the slight inconvenience of the charging port cover. Overall, the positive feedback on protection and usability outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 359 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case for S9 phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits the S9 very well and does a good job protecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds up well doesn't feel bulky yet it feels secure.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is in the Army and he recommended, his had three different phones and safe his phone, so I purchased one for my phone a I love it, of course the second day I dropped my phone the OtterBox safe it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fantastic case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time fan of the Otterbox brand. Every case I've ever owned has lasted and more importantly shielded my phones from any damage. Otterbox is the 1st thing I purchase when buying a new phone. I've traded phones in that have had the Otterbox case and received top $ for them, they still look new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this case for months and it has kept my phone perfect and safe from any scratches, cracks, or damage. Theres a bit of lifting and peeling on well worn areas; but that is to be expected. Overall, great case and the exact protection I need. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to price match this case with Amazon's lower price and am glad I did. Gives my Samsung S9 great protection and love the heft it gives it. I can also recharge it on my wireless charging hub without having to remove the case so I'm very satisfied all around.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone perfectly. I got a new phone. Sleek, slim, shiney, just lovely. It is also slippery and expensive. I was worried I would drop it. This case works great. It came with a outer case to wear on a belt to snap the phone into. Im not using that.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Industrial case?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter case as it had saved my phone in the past. But is it really needed for the newer phones? the newer models should come with a screen protector as well like the older models for older gen phone. The case is belt tough and comes with a belt clip casing. I just think they could come out with something more pleasing to the eye. This case has a good grip and it makes the phone feel indestructible.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I have ever bought. It helps me grip my phone so it doesn't slip from my fingers and It's easy to plug the charger and ear plugs in as well. Very Happy with the purchase. Seems very sturdy as well, like it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box tough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable. Gives a sense of security knowing the phone is locked into the holder and clipped securely on your belt. Only negative, cannot get my pop socket to stick to the back of the rubber phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a month of owning this case, I accidentally hard impact dropped my phone on the street while biking. I panicked as I thought my phone would be totally damaged, but it was in perfect condition because of the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product but Terrible Assembly Instructions!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall - I think the product is "Good". HOWEVER - the installation instructions for inserting your phone into the case are ABSOLUTELY TERRIBLE!!! The instructions indicate all you need to do is "pop" it into the case. After trying this for some time I decided I didn't want to force it into the device. So - I then looked for installation instructions and found some on YouTube. It showed the outer perimeter case needed to be disassembled first and there's some clamps on the side of the case that needed to be loosened before the device could be installed. I then retightened the clamps, reattached the outer case and it worked just fine!! I wonder how many people damaged their phone trying to merely follow the instructions provided with the product???

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Should have bought 1st

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from a dad. We both bought cases that were a little cheaper and now they need to be replaced. We should have stuck with the otter boxes. They've always worked great, protected the phones, worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox, the best protection you can get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously I've owned one of these cases for every phone I've had for the last 11 years. If the bulk doesn't bother you or, like me, you work in areas that are a bit more hostile to phones you need this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Phone Protection for a Teens phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect protection for my 13 year old grandsons phone. We don't worry about the many crashes and drops it will get. Super Protection for my Super Grandsons phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case and very durable. I have had this case for a while now and it has proven to be very durable and effective at saving my phone from an occasional fall 2 or 3 times now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is by far the BEST case for protecting my phone. Every phone ive had since 2014 I've used this case and never had any physical damage to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone still safe!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband's second case. The first one was great, but the rubber started coming off the outside. He is the roughest person on phones and this has kept it safe!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    The protection your phone needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox's cases for years and they do not disappoint at all. Only problem I have with this one is there is builtin screen protector like their other models. If it did have the screen protector I would have given it a 5/5. Nonetheless it is a excellent protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case, does an excellent job of protecting the phone. The removable back shell with spring clip is handy when pocket carrying isn't an option.

    I would recommend this to a friend
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