Customer Ratings & Reviews
- Model:
- 77-85620
- SKU:
- 6471478
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Defender Series Pro XT's excellent protection and high-quality build. Many appreciate the case's slim profile and how well it fits the iPhone 13, along with its compatibility with MagSafe. However, some users found the case challenging to install. A built-in screen protector was also suggested as a potential improvement.
This summary was generated by AI based on customer reviews.
Just buy it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must have!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Protection
Too Bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of how bulky it felt. Seems like it would do a good job of protecting my phone though/
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not loving the size of your Defender Series Pro XT with MagSafe! We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. If you're looking for something a bit sleeker, we'd suggest taking a look at our Symmetry Series+ with MagSafe here: https://www.bestbuy.com/site/otterbox-symmetry-series-for-magsafe-hard-shell-for-apple-iphone-13-black/6471509.p?skuId=6471509
Best,
OtterBox Customer Service Team
Wrong item shipped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a case for an iPhone 13 Pro, not for a regular iPhone 13. I was lucky to get the correct case from another vendor before my new phone arrived.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you somehow ended up with an OtterBox for the iPhone 13 Pro rather than the iPhone 13 you were needing to cover. Sounds like you ultimately landed on the correct item, so we'd suggest touching base with Best Buy to return the one that isn't going to work out.
Feel free to reach out to our friendly Otters at 1-855-688-7269 with any questions about the case you're sticking with and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful microwave very unhappy awful customer service
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your microwave hasn't left you with a warm feeling! This review was left on an OtterBox case for an iPhone 13, so we won't be able to help out on this front. We hope you're able to get your feedback passed along to the right people though! If you run into any issues with an OtterBox case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great. It protects every angle on the iPhone 13. It is sturdy too. I purchased it as a Christmas gift for someone who did not receive any to spend the money on the case but wanted one.
I would recommend this to a friend