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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, high-quality materials, and snug fit. Many appreciate its durability and slim profile, despite some concerns about the charger port cover's durability and the lack of a built-in screen protector. Positive feedback frequently highlights the case's ability to safeguard the phone effectively. While some users found the case slightly bulky, the overall consensus points to a well-made and protective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 61 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Amazing fit and Finnish but once assembled ????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fit and Finnish but once assembled it requires tools to remove the hard pres fit components. Once installed its kind of a permanent fixture, I returned, I like to swap out different cases on my phone...so not for me...

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East go install and fits perfectly to my new iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case - keeps phone protected and easy to attach

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 12 Mini case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised…and quite frankly, better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fits my phone perfectly. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my iPhone 13 mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that works with apples magsafe accessories and chargers. Waiting on the release of the case holder that goes on your belt as it isn’t available yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service LKN NC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gotta be the best... bought w/screen shield. all installed by store associate. Well worth it to have them install products! Mooresville, NC

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh can't complain

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done but it super annoying to put on, but otherwise gets the job done

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear there were some initial install struggles, but it's awesome to know the Defender Series Pro XT Case has your vote of confidence in terms of protection! If we can ever be of any Otter assistance, feel free to give us a ring at 1-855-688-7269 and we'll always be happy to help!

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Charger port

    Rated 3 out of 5 stars

    Poor charger plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger port protector has already come off, dissatisfied

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series Pro XT with MagSafe! We appreciate your feedback about the damage to your port cover, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Solid case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case seems solid and secure, but it is slightly bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like buying open box items.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product I will definitely recommend Best Buy to any one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when discounted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Thin and MagSafe compatible for wallet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection %100 ……………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox, always the best case for my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tight fit!! Was difficult to get on but snug when done

    I would recommend this to a friend
  • Cons mentioned:
    Charger port

    Rated 1 out of 5 stars

    Alot Better Options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage I bought this case in December for my new IPhone 13 mini and the charger door started to show signs of ripping after constantly opening and closing the door to charge my phone it finally gave fully and ripped off in less then 2 months the I go to try and file a warranty claim they want 15$ for shipping disgusting

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Defender Series Pro XT with MagSafe! We appreciate your feedback about your port door, and we'll be sure to let our design team know about your experience. If you decide you'd like to get your case replaced, feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    defender case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a couple times the corner of the case has come undone on the corner.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your troubles with your Defender Series Pro XT with MagSafe! It's odd to hear that the corner of your case is coming off, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Mini 13

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone like a glove, and my phone feels safe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone, 13 case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case. Nothing else to write. It’s an iPhone casei

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t fit at all. It was about a half an inch too big all the way around even though it was advertised to fit that phone. I took it back. Maybe someone switched it with another one somewhere along the line.

    No, I would not recommend this to a friend