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Customer Ratings & Reviews

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The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 181 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro XT's protective qualities and its compatibility with MagSafe chargers. Many appreciate the case's high-quality construction and snug fit, although some find it challenging to install and a bit pricey. While the case offers excellent protection, a few users noted that it adds some weight and bulk.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 181 reviews
  • Rated 5 out of 5 stars

    The go to box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using OtterBox products since my first IPhone. They’ve never let me down despite the number of times I dropped my phone. They never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case, fits like a glove and great protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with otter box! Seriously their stuff is always a notch above the rest. Don’t waste your money on the cheap stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough as nails

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box has always been a great product since my first iPhone. Bought this because of Otter Box reputation. Thin, sleek and lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable as always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is nice and it’s durable as always with Otterbox! I wish they hadn’t stop making it with the built in screen protector but it’s ok so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is Durable reliable and slim. Fits great on my pocket or bag and not bulky. Highly recommended for the new iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good protection but . . . .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like it will definitely protect the phone, but it is just a little on the bulky side and the buttons have a very squishy feel when pressed.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi jksheehan,

      Thanks for sharing your thoughts on the Defender Series Pro XT case. We’re sorry that it is a bit too bulky for your comfort level. Perhaps you would be more interested in our Symmetry Series case. It is slimmer than our Defender Series. You can check out that case at the link below.

      https://www.bestbuy.com/site/otterbox-symmetry-series-for-magsafe-hard-shell-for-apple-iphone-13-pro-black/6471473.p?skuId=6471473

      Of course, if you ever have any OtterBox questions, please feel free to give our friendly Otters a call at 1-855-688-7269. We’re happy to help!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otter Box Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It is tough and I would highly recommend this case for all Iphones. It's a little pricey, but worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice durable case . I do construction and had this case about a month and half no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s holding up great. I work commercial construction and my phone often ends up in my tool bags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, hard case, sturdy, not bulky, case will not easily come off since it’s not soft, the color is nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job well with a minor flaw

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very durable when it comes to drop protection but after 3 months of usage, the flap covering the charging port is starting to tear away from the rubber shell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is good. Seems sturdy and durable, but not waterproof as I prefer. I bought this on sale to use while I wait for the Lifeproof Fré MagSafe to become available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gread case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super tough and durable. A bit hard to put on but other than that great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new otterbox-defender series pro XT hard shell for apple iphone 13 pro black. Very lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9months and still like new

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great case. I’ve had it for 9 months and it’s still in great shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great strong and rigid case also slim and light weight for an iPhone 13 pro max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not very purple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not very much purple. I bought for my mom who only wanted a purple case & I said Otterbox is the best case but it’s not very much purple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case but dose not add much protection to the camera lenses. At this price point id expect some time of camera protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 13 pro case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case and Best Buy had the best price. I search all over on the web and best deal was Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone but if you the iPhone 12 pro not worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera features are excellent with the virtual reality/3-D capabilities LiDAR. LeBonheur were I go the Internet is just the same as the iPhone 12 Pro.

    I would recommend this to a friend