Customers are pleased with the Defender Series Pro XT's excellent protection and high-quality build. Many appreciate the case's slim profile and how well it fits the iPhone 13, along with its compatibility with MagSafe. However, some users found the case challenging to install. A built-in screen protector was also suggested as a potential improvement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 85 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
Highly recommended
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It protects the iPhone very well. Dropped several times and not a scratch on the case. The only case that I would trust with my expensive phone. They have not skipped in making sure the entire phone is cover like others have.
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Bomb proof.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bomb proof case.
Highly recommended for a teen that is prone to destroying phones.
Teen might not like it, but I'f Dad's paying for the phone, this is the case the kid's phone will be in.
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
iPhone case
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otter box phone case is excellent. Tried a less expensive brand and was not at all satisfied. Would be better if it had a screen protector built in. Had to pay extra for the screen protector.
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Surprisingly ugly.
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sides of this case around the volume button deform with around a month or two of use. The drop’s protection is still the same as you’d expect but it gets ratty looking very quick.
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
No, I would not recommend this to a friend
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
Good Case — would be better w/ screen protector
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best case on market
Bulky but cheaper than Apple Insurance
Phone is safe from falls
— screen protector sold separately — not cool
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Protecting Assets from the Clumsy
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
New phone has to be protected from me. Upgraded to an iPhone 13 from an 8 that had damage. Um, not taking any chances. This product works perfect.
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Pros mentioned:
Magsafe
Rated 5 out of 5 stars
Great case!
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Girlfriend loves this case. Makes her phone feel like a brick but it’s for the best since she always dropping her phone. The MagSafe is a plus as well
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
The best case for iphone user.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You gotta protect your expensive iphone at all cost. This case provides 100% protection from falling to scratching your phone. I highly recommend it
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
phone saver
|
|
Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
keeps my phone protected while at work as a union metal worker. without it I would of damaged many more phones.
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 5 out of 5 stars
Just as advertised
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case. Great to see one solid case vs a hard shell that separates from the rubber outer shell. Works perfect with MagSafe charger.
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Otterbox
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been really happy with this case for my phone, I am hard on my phone, and it has kept it safe for me
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good idea to protect your phone
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product to protect my new phone. Didn't use one before---big mistake so now I feel my phone is protected and I need to be more careful
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
I would recommend this to a friend
Pros mentioned:
Case quality
Rated 3 out of 5 stars
It's a phone case
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is fine. He had this same case on his previous phone and it wasn't anything more special than anything else offered. His previous case is busted up if that tells you anything. I have the same case on my phone and it has done its job. There's a chip out of my case, otherwise it's fine. I went ahead and bought the same case as we got before because I like the style. It does seem to be of better quality than the other brands but is hard to know. I've just kind of stuck with otterbox.
This review is from OtterBox - Defender Series Pro XT Hard Shell for Apple iPhone 13 - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're glad to hear that you're liking your Defender Series Pro XT with MagSafe! If there's anything specific that would make this a 5-star experience, we'd love to hear your feedback. Give us a call at 1-855-688-7269, or submit your thoughts through the link below.