Customer Ratings & Reviews
- Model:
- 77-85625
- SKU:
- 6471820
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the Defender Series Pro XT's excellent protection and high-quality build. Many appreciate the case's slim profile and how well it fits the iPhone 13, along with its compatibility with MagSafe. However, some users found the case challenging to install. A built-in screen protector was also suggested as a potential improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ease of use
Awful in multiple ways
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The longevity of this case is awful. The older otter box case designs lasted so much longer than this case does. Plus it’s extremely difficult and annoying to just put the case on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're so sorry for any disappointment you've experienced with the Defender Series Pro XT case. We understand that you expect more out of an OtterBox. The good news is we have our fantastic product warranty in place for when things go sideways like this. We'll also provide a link to our installation video below that we hope helps. Please give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to look into your replacement options with you.
https://www.youtube.com/watch?v=3_a4l6aGqdw
Warm regards,
OtterBox Customer Support
- Cons mentioned:Ease of use
Mixed feedback....!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is good. But it's not easy to install - beware before you buy. I have to reach out to geek squad to get some help. The side grip and protection is good from front side also. Overall it's fair...not OK.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro XT! We appreciate your feedback about the installation troubles you had with your OtterBox, and we'll be sure to let our design team know about your experience. In the meantime, if you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
Good so far.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I miss the rubber feel of my old defender. This hard shell stays clean. And I hope it is as durable when I drop it on the floor. Not going to test that. So I can’t give you an honest critique. It maybe.
I would recommend this to a friendDOES NOT FIT iPhone 13 PRO!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case does not fit the new iPhone 13 Pro (and doesn’t fit the 12 pro either). Body size is correct but Camera hole is wrong and device won’t go in. Ugh.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Rob!
We're sorry to hear about any frustration with your Defender Series Pro XT with MagSafe! Keep in mind, the case that you're leaving a review on is for the iPhone 13 and not the iPhone 13 Pro, so it will not be compatible with your device. If you are shopping for that case in-store, make sure you're purchasing the one designated as the iPhone 2021 Large Pro and you'll be good to go! If you have any questions, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
good iphone 13 case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well for the iPhone 13. Installs easy, and seems to protect my phone well from being dropped.
I would recommend this to a friendBest Buy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best Buy to purchase IPhone 13 case protector. Clean, staff professional and a wide variety to choose from. Check out quick and easy.
I would recommend this to a friendHard case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for iphone. Material is sturdy and easy to use. Only down side is the size.
I would recommend this to a friendNew Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So fare phone works well no issues, old phone was starting to not hold a charge an moving really slow..
I would recommend this to a friendNew Phone cover review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks super good and it appears to very durable. And we love the way it seals off the jack opening
I would recommend this to a friendUpgraded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son Loves his new iPhone 13 upgrade!!! He has been needing a new phone and now he has it!
I would recommend this to a friendExcellent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case. Very durable case that protects your iPhone.
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly and was very easy to use and doesn’t interfere with any of the functions
I would recommend this to a friendDidn't break!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems really productive, and when I dropped my phone, it didn't break.
I would recommend this to a friendOtter box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and Excellent quality from a recognizable brand.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice. Not too bulky. Hope it lasts as long as my last one
I would recommend this to a friendCell Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good service setting up my new phone but the rebate for my old phone has been confusing
I would recommend this to a friendRugged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy hard case great for outside construction work
I would recommend this to a friendSolid case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is very good my daughter loves it. And it's not bulky
I would recommend this to a friendWarranty of the product is amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and quality product and their warranty is amazing.
I would recommend this to a friendOnly Brand to trust
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trust OtterBox with all my devices. Great Product
I would recommend this to a friend