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Customer reviews

Rating 4.7 out of 5 stars with 116 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers enjoy the high level of protection this product provides for their devices. Users have reported that their phones remained completely free of scratches and damage even after potential impacts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 116 reviews
  • Rated 5 out of 5 stars

    Very nice case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a perfect fit. It’s different from the traditional defender because it doesn’t hold all the extra weight from the full rubber casing. It has very nice weight to it. Very strong and durable. The plastic back of the casing isn’t easy to scratch. It has a VERY nice grip to it. I have the silver 17 proMAX so the blue compliments it very well. Better than the black in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Protection for Any Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped iPhone from 5 stories, it bounced twice on concrete. Had an Otterbox case and the screen protector didn't even break!! Since then, Otterbox is the brand I always buy. I feel like I can do anything with confidence my $2000 phone is protected. The clear is really nice so I can put my own art on the phone and change it anytime I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Without the Phone Feeling Bulky!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot of phone cases over the years, but the OtterBox Defender Series Pro XT is my favorite. I wanted something that would provide excellent protection without making my phone feel like a brick, and this case strikes that balance perfectly. The case is durable and gives me confidence that my phone is protected from everyday drops and bumps. Despite the level of protection, it isn’t overly bulky and still feels comfortable to hold and use throughout the day. The MagSafe compatibility works great, and I haven’t had any issues using chargers or accessories. I also like the clear back design because it lets the color of the phone show through while still providing the rugged protection OtterBox is known for. Overall, this case delivers exactly what I was looking for: strong protection, reliable MagSafe performance, and a clean design. I’d definitely recommend it to anyone looking for a premium protective case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major Upgrade vs same series case for 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my iPhone 16 pro max + got the “same” otterbox defender pro series case, it’s significantly different is less protective allow it’s the same series and name as this iPhone 17 pro max case So when I purchased my new iPhone 17 pro max (since I’ve been been purchasing the highest protection otterbox cases since I got the first iPhone back in 2012) I choose this highest protection quality case, and the protection it offers yet isn’t clunky, oversized, hefty, nor heavy or too large especially important for people that don’t have huge hands like me, is a night and day upgrade in quality and reliability to protective my iPhone that I’m so clumsy I drop ALL the time on every surface….. dependable and i recommend it if u want something to protect your iPhone from all damage no matter the surface or high hard or high it falls when dropped…. You don’t even need some screen protectors with this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent and well worth the cost! I feel so much safer with my phone in it. Also being that it’s clear, the color of my phone gets to be displayed with the added protection! Peace of mind at its finest.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - put the holster back in there!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for the new iPhone 17 ProMax. It absolutely should come with a holster for the price, although there is a code included inside the packaging where you can order one and it's shipped for absolutely free. I have bought numerous OtterBox cases and they used to always come with a holster. That's my only complaint though. It's a great case...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Never leave home without it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone several times but the last time was off my motorcycle at 80 mph on the interstate where it landed face down then it was ran over by a dully truck! The case front popped off from the truck, I grabbed the phone and the screen and lenses looked destroyed. Thanks to my Otterbox and my screen protector and lens protectors the phone didn’t get a scratch or break. I replaced the otterbox by warranty and the lens protectors and now tell everyone they too should buy otterbox!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protective case for the iPhone 17 pro max silver it looks good! It’s make the color pop out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I returned because it was too wide. Clear back scratches easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVED IT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this cover, it's very comfortable and easy to install, I've been here for several months and it's very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Have always used Otter for phone protection and this one is just as durable as my previous. I like the see through aspect of this one so you can actually see the phone color I chose.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Outterbox + Zag = W

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easily Outter box best phone case. More of slim-profile one. Still very strong tho. Makes me have a normal size but the 10x toughness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, nuce design, excellent durability

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is definitely going to take care of your phone. I use to have another brand and it ended up not working well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective and great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the orange color. This case protects the phone but also does a great job at displaying the orange color. The other otterboxes hide 80% of the phone color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these otter boxes they are slim and sleek yet offer great protection. Honestly you can protect your phone but still show the color off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox does the job.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite happy with the OtterBox Defender I got for my new iPhone. The transparent back shows the orange color of the phone while the rubber sides provide a nice, textured surface to hold. And interestingly, this OtterBox has a spot to attach a lanyard if you want to. Even so, l have already managed to drop my new phone and am pleased to report that the phone and OtterBox survived without a scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the case. I like how it is more durable than previous cases. It didn’t feel heavy either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer in otter boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the see through rear design of this otterbox. With the ability to still wirelessly charge

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mike H

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Nice protection and isn’t too bulky or heavy.

    I would recommend this to a friend