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Customer Ratings & Reviews

Your price for this item is $55.99
The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the exceptional protection offered by the Defender Series Pro XT Hard Shell for Apple iPhone 17 Pro Max. The OtterBox case is highly regarded for its ability to safeguard the iPhone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is excellent and well worth the cost! I feel so much safer with my phone in it. Also being that it’s clear, the color of my phone gets to be displayed with the added protection! Peace of mind at its finest.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - put the holster back in there!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have for the new iPhone 17 ProMax. It absolutely should come with a holster for the price, although there is a code included inside the packaging where you can order one and it's shipped for absolutely free. I have bought numerous OtterBox cases and they used to always come with a holster. That's my only complaint though. It's a great case...

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Outterbox + Zag = W

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily Outter box best phone case. More of slim-profile one. Still very strong tho. Makes me have a normal size but the 10x toughness

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective and great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the orange color. This case protects the phone but also does a great job at displaying the orange color. The other otterboxes hide 80% of the phone color.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these otter boxes they are slim and sleek yet offer great protection. Honestly you can protect your phone but still show the color off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    17 Pro Max OtterBox Defender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first OtterBox. Happe with the fit and feel. Not overly larger and not good touch. Works well with my Iphone 17ProMax.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great phone case and very protective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Otterbox cases, they are the best! This one is super cute too because it’s clear and I can put a sticker or picture behind it to make it unique to me. Definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case but needs some tweaking.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good and looks nice. Phone slightly moves in case. Doesn’t feel as secure as the previous year’s case. It also likes to collect some dirt on the back of the case which gets into the phone back.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Drop protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how hard or how high i drop it, it always protects the 1000 plus phone. Definitely will continue to buy from otter box!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection at a great price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the protection level that OtterBox offers. Plus the ability to receive a free holster. Way to go OtterBox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit , durable and great for mag charging .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 17 pro max defender series pro XT case does not snuggly fit like previous defender series pro XT cases on older iphone models. Phone moves around a bit on the bottom right corner below camera action button. A simple tug at the top of case allows the phone to almost come out of the case. I cannot recommend the defender series pro XT case for the 17 pro max and would recommend looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case, with good durability and clean design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this Apple 18 Iphone protector very good and protective a makes it easy to use the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover for New iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with purchase and I have used OtterBox product before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer in otter boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the see through rear design of this otterbox. With the ability to still wirelessly charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Consultant.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mst for evry mobile device user.This product is great. In the past I have droped my phone several times. Hard shell case makes a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender phone orotectir

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this as it shows the color of my phone instead of hiding the color and it keeps the charging port clran

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otterbox is the way to go. great quality and warranty is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use these cases on all my phones. They will protect your phone, even when you drop them on tiles!

    I would recommend this to a friend
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