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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 88 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-88 of 88 reviews
  • Rated 2 out of 5 stars

    OtterBox case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic clear part of the shell has come loose. The rest of the shell has held up well.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jessica! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation as we have a great warrarnty! OtterBox

  • Rated 1 out of 5 stars

    Its an okay case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it wouid be better but the case isnt meant for taking hits. The moment my phone fell off my desk, the case broke and the back of the phone cracked too. I love the idea behind the case but it is not ready

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Mr. Doug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not protect the complete phone, only the back and edges, leaving the screen completely unprotected.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Mr. Doug! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our engineers redesigned our Defender Series in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs. OtterBox

  • Rated 1 out of 5 stars

    Hate it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the wrong order but the quality was still lacking

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Alphonso! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Doesn’t Fit IPhone 15 Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit the Apple IPhone 15 Plus like it says.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Danie! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Sleek and sturdy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this sleek case. Prefer it to the case I had on my 8 Plus, which had a plastic face over the screen. I like having access to the glass while still protecting the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover has made it very easy to hold my phone in my hand, it also holds my phone tight in the cover. Most covers are very smooth which makes them to easy to slip out of your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it easy to put together also worth the fall risk

    I would recommend this to a friend
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