Customer Ratings & Reviews
- Model:
- 77-96095
- SKU:
- 6603262
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Good protection but heavy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the phone heavy. Very good protection. Easier to remove and clean
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the amazing protection of the Defender XT Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions or needs that arise as you enjoy this case!
Not as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case does not match the description. It’s supposed to be grippy. It’s slick, like all other hard mag safe cases. Useless
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing issues with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help!
Communication failure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No explanation given for not installing a screen protector I ordered when I purchased a phone case protector. It was agreed that I could return to the store when the order arrived and it could be installed there. I arrived and the department manager requested $8. The ordeal left me frustrated and I returned the screen protector. It’s your loss after the shipping cost and loss of customer loyalty.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Hate IT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really do not like the case. I have dropped my phone a few times and each time I drop it, my screen protector breaks. I’ve had to replace the screen protector 3 times. If I had not had one, my actual screen would be broken and I have a new phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are happy to hear that your device is being protected properly. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
iPhone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very happy with the quality when I tried to talk to people they couldn’t hear me because of the way the case is made how do use speakerphone or earbuds to talk? Very disappointed with this purchase.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.