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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 341 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard this case as an excellent choice for those seeking lightweight and thin protection without adding unnecessary bulk to their device. Users frequently praise the high build quality, perfect fit, and the added convenience of MagSafe compatibility. While some reviewers feel the price is a bit high, many appreciate the sleek appearance and the improved grip the case provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 341 reviews
  • Rated 5 out of 5 stars

    Otter Box Defender

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IPhone 14's original Otterbox was beginning to stretch out so I bought this Defender series to replace it. I wanted a clear back so my red phone showed through, a MagSafe for an easy recharging option and it was on sale. It arrived the next day despite living very rural. I had a bit of fumbling putting it on but then realized there is a rim piece that goes on top to snap the protector on. There is a QR code for a video if needed but I figured it out. It snaps on tightly and I like how the edges are rigid with a good grip. I am very pleased with this protective cover. I keep my phone on me while working on our farm so it is important to keep the dust and dirt out along with keeping it safe from falls or being stepped on by a cow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product; it’s been the best purchase I’ve made for a new phone case. It has effectively protected my phone from damage even without a screen protector. This case has also kept dust and dirt out of the charging port, which was one of my main reasons for getting it. The phone case is incredibly durable and can shield my phone from any kind of harm. I would definitely recommend this product to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Looks clean and does its job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a strong base and has a nice clean look while being comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    iPhone shell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect, glad to have the protection. Makes handling the phone easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wasn’t sure, but love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical of this OtterBox case, even though I’ve been a loyal OtterBox user for several years. The salesman said he had never heard of any issues with this case, but I still had my doubts as it didn’t seem as sturdy as the Defender series that I was used to. I’m glad I made the decision to try it, it’s great! The case allows me to wirelessly charge my phone, which I cannot with the original Defender cases. I carry 3 phones with me due to our businesses and I’ve seriously considered switching my other 2 cases to this series.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case ever!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protective phone case is absolutely amazing! It fits perfectly, feels super sturdy, and gives me real peace of mind knowing my phone is safe from drops and scratches. Great quality and totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my 13 year old! Has dropped his phone many times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great medium protect option.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox case is one of the best medium protection cases I’ve ever had. Just make sure you like the way it fits in your pocket and everything else is amazing!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Reliable otter box

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My back glass broke on my iphone after using speck. Going back to otterbox was a great choice. Assembly is a little difficult

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otterbox Defender Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I purchased the Defender series based on employee recommendations. I also purchased a Sagg screen protector. Since I drop my phone often, and I work on concrete floors, this is meeting my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always my go-to for both mine and my kids devices. A little pricey, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality looks pretty good and doesn’t scratch your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $75 for a case that's thin and add great drop protection and not to mention that if it breaks, OtterBox will replace your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip, Protection

    Rated 5 out of 5 stars

    Otter Defender Pro XT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protective cover Outer grip is non slip material The side buttons work great Very sturdy yet stream lined Wish I’d replaced with this Otter Box years ago Has made me like handling my phone

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Build quality, Protection

    Rated 5 out of 5 stars

    A good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sturdy, nice-looking and effective in protecting my phone. I like the clear backing so the blue color of my phone shows!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the case is thin, not too bulky. I also like the rubber seal near the charging port, it’s strong and easy to open and close. I like the rubber around the edge of the phone to protect it better.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip

    Rated 5 out of 5 stars

    Great casd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the XYZ phone case and I must say, I am extremely impressed with its quality and functionality. Firstly, the build quality of the case is excellent. It feels sturdy and durable, providing a sense of security for my phone. The materials used are of high quality, with a soft interior lining to protect the phone from scratches and a hard outer shell for added protection against drops and impacts. The case fits my phone perfectly, allowing easy access to all the buttons, ports, and features. It doesn't interfere with any of the phone's functionalities, including wireless charging, which is a big plus for me. One of the features that I particularly love about this case is the raised edges around the screen and camera. This provides extra protection and prevents the screen or camera lens from getting scratched when the phone is placed face down on a surface. The case also offers a great grip, thanks to its textured design. This reduces the chances of accidentally dropping the phone and provides a comfortable and secure hold. Furthermore, the case is slim and lightweight, adding minimal bulk to the phone. It maintains the phone's sleek design while still offering great protection. Overall, I am extremely satisfied with the phone case. It offers excellent protection, functionality, and style. I highly recommend it to anyone in need of a reliable and well-designed phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection

    Rated 5 out of 5 stars

    Good case for Apple iPhone. It's constructed well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection, fit, design well! Well constructed and holds the iPhone well!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Protection

    Rated 5 out of 5 stars

    Nice phone case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is stylish and very durable I have dropped my phone numerous times and this case has done it job

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Build, feel and look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case if you’re looking for something protective. It looks good, feels nice to hold (great grip on the sides and gives your phone more bulk so it’s easier to use the screen and hold the phone,) port flaps are kind of annoying but it’s nice to have overall. Just solid a solid case. Recommend for clumsy ppl :D

    I would recommend this to a friend